FIR 208: A timely PR stunt at the G7

Shel and I had such a rich selection of topics to discuss in the June episode of The Hobson & Holtz Report podcast, aka FIR 208 – recorded during the weekend of the G7 meeting – that it was quite a job to assemble the order of discussion! As always each of us provides three topics, making six in total for discussion in each episode. Here’s the final list for June: Half of U.S. adults consider who publishes it as…

FIR 202: We Regret any Inconvenience

Of all the topics Shel and I discussed in the December episode of The Hobson & Holtz Report aka FIR 202, published last week, two in particular stand out for me. The first addresses the way in which organisations make apologies to their customers and other stakeholders. With lockdowns, shutdowns and economic gloominess everywhere, the current pandemic provides so many opportunities to do it and do it right. Unfortunately, while the pandemic has sparked an outbreak of corporate apologies, most…

FIR ZoomChat 9: Zoom Better

The ninth weekly ZoomChat conversation with FIR hosts and listeners covered (among other things) how to make Zoom meetings more engaging. As with each of these informal and unstructured chats, we do them live via Zoom, recording each one as we go. You can join us live via Zoom (see below for how to do that); or, after the live event, watch the video on YouTube. Watch Now You can also listen to or download the MP3 audio file. Join us on…

FIR 194: The Great Toilet Paper Shortage of 2020

The April episode of “The Hobson & Holtz Report” continues the coronavirus theme from March with conversations about… Our experience being Zoombombed The role of social media during Covid-19 How toilet paper companies are responding to online criticism over shortages Microsoft’s belief that coronavirus will forever change the way we work and learn The UK Automobile Association’s belief that coronavirus will transform UK work and travel Emojis in the time of coronavirus The big data behind Disney’s magic The good…

FIR Zoom Chat 4: Zoom burnout

With so many people using video conferencing tools – especially Zoom – in their new-normal working from home lockdown environment, there’s a rise in anxiety and stress when it comes to using a tool like this as your primary method of real-time communication across the work/life divide. It’s leading to burnout says Angela Lashbrook writing in OneZero last week: When we’re already forced to conduct our work life via the same means, it’s perfectly reasonable to become overwhelmed when suddenly…

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