One of the great benefits offered by the social web is the open way in which people can connect, not only via the obvious means of social networks but also through engaging in discourse and conversation in the commenting sections of websites, blogs, etc. Open conversation and the sharing of different points of view are foundational activities for many online publications, from mainstream media sites to individual blogs. To many, enabling readers, visitors and communities to comment on articles, reports, posts, etc, is the whole point of being online: to engage in conversation; to surface different points of view and opinion; to foster connectivity between people that helps enable greater understanding of others’ perspectives, and advance the conversation. Over the […]