Richard Hare, BAT, on a social media experiment
14:12:04 PM: It’s about tools not solutions, says Richard. #arksocialsoftware 14:13:52 PM: BAT owns 300 brands. I didn’t know that. #arksocialsoftware 14:16:40 PM: Early evolution from Lotus Notes to browser based collaboration tools. #arksocialsoftware 14:24:20 PM: Fascinating story of experiences at BAT for enabling employee connectivity, from a decade ago…