Credible and candid comments on the state of crisis management today by a man whose company went through its own crisis hell earlier this year. Reporting on a panel discussion in a summary of last month's PR Summit 2015 in The Holmes Report, Arun Sudhaman notes: [...] From creativity to crisis management, via a heavyweight panel that featured communications leaders from HSBC, GM, Danish Crown and Qsoft. And it was HSBC's Pierre Goad that caught the eye, when he candidly admitted to the … [Read more...] about HSBC: Crisis management is broken and there are no quick fixes
HSBC
Adding a face to the HSBC name could go a long way
Reputation is built on trust and, for HSBC Bank, that chain has been well and truly disconnected through the revelations of alleged dirty deeds in its private banking operation in Switzerland that say the bank helped a large number of its private-banking clients evade tax that have been paraded through the mainstream media over the past week. Whatever the actual facts of the matter, HSBC is being pilloried left, right and centre as a financial institution that helps wealthy people dodge tax - … [Read more...] about Adding a face to the HSBC name could go a long way