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crisis communication

HSBC: Crisis management is broken and there are no quick fixes

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Credible and candid comments on the state of crisis management today by a man whose company went through its own crisis hell earlier this year. Reporting on a panel discussion in a summary of last month’s PR Summit 2015 in […]

Posted on November 9, 2015November 9, 2015 BusinessCommunicationInvestor RelationsMarketingPublic RelationsReputationTrends

FIR Interview: Melissa Agnes and Gerard Braud debate “going dark” with social media in a crisis

Social media has become a standard component of crisis communication efforts. In an August 6 blog post, crisis communications and media training consultant Gerard Braud of Braud Communications argued that there could be crisis situations in which institutions would be […]

Posted on August 21, 2014August 20, 2014 For Immediate Release
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