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FIR 202: We Regret any Inconvenience

December 28, 2020 by Neville HobsonĀ 

Inconvenience

Of all the topics Shel and I discussed in the December episode of The Hobson & Holtz Report aka FIR 202, published last week, two in particular stand out for me. The first addresses the way in which organisations make apologies to their customers and other stakeholders. With lockdowns, shutdowns and economic gloominess everywhere, the current pandemic provides so many opportunities to do it and do it right. Unfortunately, while the pandemic has sparked an outbreak of corporate … [Read more...] about FIR 202: We Regret any Inconvenience

Filed Under: Business, Communication, Public Relations, Society, Technology, The Hobson & Holtz Report, Trends, Twitter, Workplace Tagged With: Clubhouse, corporate apologies, Sherwin Williams, Substack, WordPress, Zoom, zumping

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Perspectives at the intersection of business, communication and technology - communicator, blogger and podcaster Neville Hobson analyses and discusses trends, behaviours and practices in digital and social communication to help you understand what they mean for people and organizations. More...

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