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Boots

The long vision of SpecSavers versus the short-sightedness of Boots

I’ve always believed that it’s the little things that really matter when it comes to excellent customer service. I’m talking about the types of thing that don’t require a huge effort by an employee of a company, or a conscious […]

Posted on September 7, 2014September 6, 2014 BusinessCommunicationExperiencesPublic RelationsReputationSocietyWorkplace
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