FIR 184: An Incomprehensible Disaster

The June 2019 edition of “The Hobson and Holtz Report,” aka FIR 184, features Neville Hobson and Shel Holtz talking about these stories: Boeing’s Max 737 crisis is a textbook case of ignoring standards of crisis communication Mary Meeker’s annual Internet Trends report has a lot of meat for communicators Privacy policies are an incomprehensible disaster North Face and its ad agency thought it was clever gaming Wikipedia. Now they’re sorry. A privacy issue with precise-location tagging led Twitter to…

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