The human error of Tay

Microsoft’s public experiment with artificial intelligence in the form of Tay, an AI chatbot, made news headlines everywhere during last week – but not for positive reasons at all. Launched on March 23, Tay was developed by Microsoft’s Technology and Research and Bing teams to experiment with and conduct research on conversational understanding. Microsoft says: Tay is designed to engage and entertain people where they connect with each other online through casual and playful conversation. The more you chat with…

The rise of the cognitive PR machines

Within two years, 20 percent of business content will be authored by machines or “robo writers,” as Gartner puts it in its list of ten predictions of an algorithmic and smart machine-driven world that the analyst firm published last October. It was a topic I used as a focal point in my presentation about PR measurement and how it’s getting smarter partly through automation that captured close attention from the 50+ PR pros in the audience at a CIPR event…

Close