Tag: AI
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A Balanced Approach to AI Integration: Lessons From Klarna’s Customer Service Success
Klarna, a Swedish international fintech company, has introduced an AI assistant developed in collaboration with OpenAI, the maker of ChatGPT. Klarna says it has significantly transformed its customer service operations. In a press release on 27 February, Klarna itemised an…
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Digital Walls: Boundaries in the Evolution of the Public Square
Imagine a modern Speaker’s Corner in Hyde Park, London, a public square that traditionally is a symbol of free speech and public discourse, now surrounded by towering walls made of digital screens displaying algorithmically-generated content. Individuals inside the walls are…
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Key Themes in my Writing Agenda for 2024
During the Christmas/New Year break, as I considered what topics I might explore in this blog in 2024, I reflected back to remind myself of what I’ve been writing about in 2023. Given the blog’s broad embrace of being “at…
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With GPT Builder you can create your own personalised ChatGPT
In the fast-evolving landscape of artificial intelligence, generative AI tools like ChatGPT have emerged as frontrunners, captivating the imagination of technophiles and business leaders alike. The allure of these AI marvels lies in their remarkable ability to simulate human-like interactions,…
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Customizing social media icons display with ChatGPT
For some time, I’ve wanted to update the social network icons on my primary blog to use icons that accurately represent the social networks concerned. There have been many changes this year – not the least being Twitter’s change to…