'Trust' was the major theme for discussion in the January episode of The Hobson and Holtz Report podcast aka FIR 203 that Shel and I recorded last weekend and published on Monday. It underpinned all other topics we discussed as we started the episode reviewing the key analysis in the Edelman Trust Barometer 2021 - the report concludes that there is a 'crisis of leadership' with a growing trust gap and declines in trust worldwide; and without a trusted leadership source to look to, people … [Read more...] about FIR 203: Insurrection and Sea Shanties
Post Trump, a better system must start in America
The eye-opening scenes of hundreds of people storming the US Capitol in Washington, DC, on Wednesday January 6 - broadcast live and shown on television screens around the world - will have significant effects in the long term on society in general in ways that are hard to immediately imagine or understand. In the US, outrage at what happened that day is growing as greater clarity emerges on those events that many see as encouraged by President Trump. 'Insurrection' and 'sedition' are two … [Read more...] about Post Trump, a better system must start in America
FIR 202: We Regret any Inconvenience
Of all the topics Shel and I discussed in the December episode of The Hobson & Holtz Report aka FIR 202, published last week, two in particular stand out for me. The first addresses the way in which organisations make apologies to their customers and other stakeholders. With lockdowns, shutdowns and economic gloominess everywhere, the current pandemic provides so many opportunities to do it and do it right. Unfortunately, while the pandemic has sparked an outbreak of corporate … [Read more...] about FIR 202: We Regret any Inconvenience
FIR 196: Speak up, Twitter
The June 2020 episode of The Hobson and Holtz Report features Neville and Shel discussing… Their appearance on Joe Jaffe’s broadcast showA report on the all-virtual IABC World ConferenceTwitter’s move to let users record and tweet audio (but only on iOS for now)Three new blockchain developments of interest to communicatorsFlipboard’s new Storyboard featureA user email that prompted Merriam-Webster to update a dictionary definitionHow Wikipedia became a battleground for racial … [Read more...] about FIR 196: Speak up, Twitter
SDF 30: Of Giants and Donkeys
On the first day after Brexit Day, Thomas, Sam and I joined in conversation on the Big Day that didn't happen. #NoBrexitDay, in a hashtag. In this latest installment of our Small Data Forum podcast, episode 30, we again discuss the political shenanigins in the ongoing Brexit saga as we now head towards a General Election in the UK on December 12. We set the scene with a just-published book from the four men behind 'Led By Donkeys,' a political activism campaign that unfolded on … [Read more...] about SDF 30: Of Giants and Donkeys
FIR 185: Hey Google, play me some content marketing
The July 2019 edition of “The Hobson and Holtz Report” features Neville Hobson and Shel Holtz discussing these stories: Have we hit “peak podcast”?Google’s trying social media againThese are the top 10 emerging technologies of 2019Communicators need to explore new channels for their messagesYou downloaded FaceApp. Here’s what you’ve just done to your privacyConsumers are less attentive to news on mobile devicesDan York reports on interoperability, the new Twitter interface, Twitter’s “Live … [Read more...] about FIR 185: Hey Google, play me some content marketing
For Immediate Release 147:
Tell Me a (Facebook) Story
Neville Hobson joined FIR host Shel Holtz for the July edition of “The Hobson & Holtz Report” and conversation about these topics:
Starbucks and plastic straws (listener comment from Kris Gallagher)
British Airways asks customers to post personal data on Twitter ‘to comply with GDPR’
Will Facebook Stories (and Instagram Stories, Messenger Stories, WhatsApp Stories, and Snapchat Stories) change how marketers use social media?
Whatever the EU does about copyright laws, expect it … [Read more...] about For Immediate Release 147:
Tell Me a (Facebook) Story
Twitter removes fake followers to build trust in follower counts
If you've noticed a sudden drop in the number of people following you on Twitter, the likeliest reason would be action taken by Twitter last week as part of its efforts to build trust and confidence in follower counts - the number of people who follow others on the social network. In an announcement posted on July 11, Twitter said it had begun a global action to remove suspicious accounts from users’ followers, describing it as a step to improve Twitter and ensure everyone can have confidence … [Read more...] about Twitter removes fake followers to build trust in follower counts