In the first episode in 2021 of our monthly Small Data Forum podcast, Thomas, Sam, and I discussed the big picture of Trump and what's next for him, Joe Biden and America post-Trump, and in the context of our predictions in episode 42 in December. Those predictions weren't that shabby, as it turns out. We considered what social media is: platform, publisher, or leech, which provoked some lively and trenchant opinion. We pondered the consequences and outcomes of the Capitol riots or … [Read more...] about SDF 43: The wearing away of trust
Of all the topics Shel and I discussed in the December episode of The Hobson & Holtz Report aka FIR 202, published last week, two in particular stand out for me. The first addresses the way in which organisations make apologies to their customers and other stakeholders. With lockdowns, shutdowns and economic gloominess everywhere, the current pandemic provides so many opportunities to do it and do it right. Unfortunately, while the pandemic has sparked an outbreak of corporate … [Read more...] about FIR 202: We Regret any Inconvenience
Last week, we published the 42nd episode of the Small Data Forum podcast. As this is December, this is our Christmas Special that, in previous years, we have recorded live from the Olivelli restaurant in south London where Sam, Thomas and I enjoy some outstanding Italian cuisine and wine, during which we put the world to rights, analysing and dissecting the uses and abuses of data big and small that have dominated politics, business, and public life in 2020. This year, the pandemic put … [Read more...] about SDF42: 2020 Caught in the Gaslights
What coronavirus will do to our offices and homes post-pandemic is a question that prompts multiple answers on a daily basis. If there are ten questions, you'll find ten different answers. About the only thing that's consistently equal in opinion is that there will be change and it will be profound. It's a big topic that exercised Shel and I in the August 2020 episode of The Hobson and Holtz Report aka FIR 198. We anchored the discussion with a broad-brush picture painted by the BBC that … [Read more...] about FIR 198: Is #WFH the post-pandemic future?
The July 2020 episode of The Hobson and Holtz Report, aka FIR 197, features Neville and Shel discussing… Emotional Intelligence as an Internal Communications focusAI avatars as a new tool for training and marketingThe latest TikTok newsWhat a better social network might look likeThe rise of Virtual and Augmented RealityThe staggering jobs challenge the world is facing Dan York reports on making video calls better, apps that keep copying each other, Amazon’s new live-streaming for … [Read more...] about FIR 197: A better social network