Breakout Session at IBM Connect 2016: Deploying IBM Verse and Connections Cloud at IBM: IBM Verse and Connections Cloud represent the best-in-class tools for the #NewWayToWork. That means that IBMers needed access to these solutions from the day they were available. […]
Category Archive: Social Business
Breakout Session at IBM Connect 2016: Enterprise Social Networks – The Nerve Center of Future Organizations: Today we live in a world which is volatile, complex and highly interconnected. However, most organizations still utilize structures and principles which made them successful […]
Podcasts: General Sessions at #IBMConnect 2016
IBM Connect 2016 began today in Orlando, Florida, starting with two scene-setting general sessions: General Session Part 1 “Turn Moments into Momentum” In this opening General Session, Jason Silva, host of National Geographic’s Brain Games, set the stage by describing […]
In a few short days, I’ll be taking part in my first IBM Connect event, IBM’s annual social business conference and expo that attracts business partners, clients, exhibitors, IBMers and more. It’s my first public outing, as it were, since […]
Recently, I wrote about email as one of the elements in transforming an organization into a social, collaborative enterprise. A classic example is the role Atos’ zero-email program plays in such an exercise. While I cited Atos in my post […]
In the mobile internet age, checking email is simultaneously a nervous tic and, for many workers, a tether to the office, says The Atlantic in a very readable feature about email that discusses a most interesting question: Why does one […]
I’ve been thinking a lot about social business lately. About what it is – broadly, focused on people (behaviours, mindsets) and organizations (culture, vision, leadership) – and about what it isn’t (an extension of, or level up from, social […]
It looks like the $46 million that Sprinklr raised from investors earlier this month is powering the enterprise social media firm’s expansion drive with its announcement last week that it has acquired Get Satisfaction, an online customer engagement community platform […]
If you’d like to know how leading UK retailer The John Lewis Partnership planned, developed and implemented an intranet that employees actually like, and hear insights from those who made it happen, then mark Thursday April 16, 2015, in your […]
“Omnichannel” is a word to get used to as I expect we’ll hear this buzzword more and more as the technical marketing term to describe something relatively simple: the seamless customer experience. More on that in a minute. It’s a […]
Nearly sixteen years ago, a manifesto was published that has had a profound influence on many people’s thinking and, indeed, behaviours when it comes to business communication and marketing. That publication was The Cluetrain Manifesto, a collection of 95 separate theses written by Christopher […]
If you want to know what’s happening in social business in the UK, an event in London next month is right up your street. Organized by my friend David Terrar, the Enterprise 2.0 Summit London on November 26 is a […]