Reputation is built on trust and, for HSBC Bank, that chain has been well and truly disconnected through the revelations of alleged dirty deeds in its private banking operation in Switzerland that say the bank helped a large number of its private-banking clients evade tax that have been paraded through the mainstream media over the past week. Whatever the actual facts of the matter, HSBC is being pilloried left, right and centre as a financial institution that helps wealthy people dodge tax - … [Read more...] about Adding a face to the HSBC name could go a long way
Investor Relations
The Apple iOS debacle and PR consequences
Whether you're an iPhone user or not, you can't have missed the headlines in recent days reporting on the fiasco resulting from Apple's botched operating system update 8.0.1 for iPhones and iPads, released on September 24. For the first time in some years, I have an iPhone courtesy of Arena Media, mobile operator Three UK's media agency, who sent me an iPhone 6 for review (that review is coming soon) which arrived on the 24th - the day of the 8.0.1 software update. And so I did: allowed … [Read more...] about The Apple iOS debacle and PR consequences
Sprinklr adds Branderati advocacy to its ‘social at scale’ offering
Enterprise social media company Sprinklr is certainly making big moves in the enterprise social space with news this week of another acquisition as the firm consolidates a credible position at the leading edge of the emerging business of enterprise-level social relationship infrastructure development. Sprinklr adds a further dimension to its offering with the acquisition of Branderati, an advocacy influencer marketing firm, to give Sprinklr a major addition to its Social @ Scale product that … [Read more...] about Sprinklr adds Branderati advocacy to its ‘social at scale’ offering
Defining Twitter by more than the numbers
Twitter reported its financial results for the second quarter 2014 this week: Q2 revenue of $312 million, up 124% year-over-year Q2 net loss of $145 million and non-GAAP net income of $15 million Q2 GAAP EPS of ($0.24) and non-GAAP EPS of $0.02 Q2 adjusted EBITDA of $54 million, representing an adjusted EBITDA margin of 17% Depending on which media report or commentary you read, it's either an unimpressive financial performance, or a strong performance to silence critics. Either … [Read more...] about Defining Twitter by more than the numbers
The future looks mobile for Facebook
Facebook posted its financial report on July 23 for the second quarter of its 2014 financial year. The report shows financial pluses across the board for the mega social network in significant areas: Overall revenue for the second quarter of 2014 was $2.91 billion, an increase of 61 percent compared to the same period last year. Revenue from advertising was $2.68 billion, a 67 percent increase over the same quarter last year - and around 92 percent of overall revenue reported for the … [Read more...] about The future looks mobile for Facebook