Like robots, artificial intelligence and machine learning, one topic getting a lot of attention at the moment is chatbots. Much of the news and commentary about these relatively simple computer programs have been on the negative side - Microsoft's Tay, for instance, and the blanket coverage of the conversational meltdown that happened within days of the chatbot's public trial in March. Not a good pointer to the utility and value of such algorithms! (I noticed, btw, that the Tay URL currently … [Read more...] about Are chatbots in the workplace the entry point to cognitive personal assistants?
Catching up this weekend with news and information in Inoreader, my RSS reader of choice on every device I use, I selected a good dozen or so stories to blog about when time permits. They all join a long list of in-draft posts that, by the time I really do get moments to complete and publish them, the attention opportunities will probably be long past. So I'll share some of the actual stories directly in this aggregate post that might enlighten your Sunday/Monday morning reading if you hadn't … [Read more...] about 3 great reads for this week
Breakout Session at IBM Connect 2016: Employee Engagement and Social Technology: Driving Success Together: This session will share the top drivers of engagement across industries and around the world. Then social technological approaches to addressing challenges in each of these key areas for business success will be discussed. It is all about driving the business through employee engagement and arming leadership with the right tools to get the job done! Come to learn how business metrics are … [Read more...] about Podcast: The top drivers of employee engagement #IBMConnect
Breakout Session at IBM Connect 2016: How to be Social in an Anti-Social World: Learn how Southern Farm Bureau Casualty Insurance Company of Arkansas planted the seeds of social within their organization and have gone from a single mindset to reaping the harvest of a social business. Hear from AFB's Bobby Wood how they overcame the challenges of not wanting to be social and the turn-around to being a truly collaborative enterprise. With their new social intranet introduced to their users, they … [Read more...] about Podcast: How to be social in an anti-social world #IBMConnect
Breakout Session at IBM Connect 2016: Panel Discussion: Facilitating a Highly Engaged Workplace: Hear first hand from three customers how they created effective solutions to challenges around creating and maintaining an engaged and efficient workforce. Each was on a journey to get their workforces engaged. In this session, presentations by Steffanie Markham (Blue Cross Blue Shield of Kansas), April Lewis (Oak Ridge National Laboratory), Dawn Sly-Terpstra (Grinnell Mutual Reinsurance Company), … [Read more...] about Podcast: How 3 customers facilitated highly-engaged workplaces #IBMConnect