Category: Employee Communication
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For Immediate Release 96: The crisis that keeps on giving
In the July installment of The Hobson & Holtz Report, Shel and I talked about these topics: A 15-year-old participating in a work experience program took over the Twitter account of the beleaguered Southern Rail in the UK. The response…
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Cyberattack: The lack of serious intent for the NHS is not a role model
One of the lingering impressions I have of the NHS is of an organization that’s cornered the market in laser-printer labels. That’s not to criticise or belittle an incredible public service in the UK that, in my experience, offers outstanding…
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Generation Z vs Millennials: There’s quite a difference
For much of the past decade, Millennials has been the generation that was the comparative one whenever anyone talked about behavioural and other differences between generations in contemporary society. Not only in the cultural and consumer contexts but also in…
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How to put AI into cognitive perspective
Among the big topics that will dominate the news in 2017, a prominent one will undoubtedly be artificial intelligence or AI. It’s a huge topic, one that gathered momentum in 2016 to grab our attention and showcase both opportunity and risk with news…
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Trust: the key to employee advocacy success
One of the most credible research efforts into trust in organizations is the Edelman Trust Barometer, a report published annually since 2000 by the Edelman PR firm. The 2016 report, published in January, surveyed 33,000 people in 28 countries worldwide…