This article titled "Facial recognition – a powerful ad tool or privacy nightmare?" was written by Sean Hargrave, for theguardian.com on Wednesday 17th August 2016 11.30 UTCWhenever the future of advertising is discussed, thoughts often turn to the sci-fi image of a stalked Tom Cruise in Minority Report being recognised and served intrusive, personalised advertising as he tries to escape a futuristic city. Hence, recent claims by Russian app FindFace that it could identify people in public by … [Read more...] about Facial recognition – a powerful ad tool or privacy nightmare?
Artificial intelligence and machine learning are two subjects in which I've long had interest, especially as they relate to organizational change, people's behaviours and communication, and the future of work. This keen interest is a prime reason why I joined IBM earlier this year, and has intensified as I've got to know a great deal about cognitive computing and, of course, IBM Watson. They are both areas where I have some clear views on what this means for organizational communication … [Read more...] about A checkpoint conversation on AI and machine learning in PR
Chatbots are all the rage at the moment. These clever computer programs (algorithms, to be more precise) are popping up everywhere online to help you with mundane tasks from getting a weather forecast or currency exchange rate to travel planning to online shopping. Organizations everywhere are experimenting with these useful bits of technology, with varying degrees of success as part of the learning process (remember what happened to Microsoft's Tay earlier this year?). If you use Siri … [Read more...] about Give your chatbot some real personality
Augmented reality will be a huge part of our individual and collective experiences in the not too distant future. Our daily lives will be like a journey in virtual reality except in actual reality, immersively overlaid with personalized information that we will engage with, where everything we do is part of a giant contest that awards points to reward behaviours and actions. This is a future vision that I think is persuasively presented in a high-definition video (embedded below) that runs a … [Read more...] about Hyper reality: merging physical and virtual realities
Like robots, artificial intelligence and machine learning, one topic getting a lot of attention at the moment is chatbots. Much of the news and commentary about these relatively simple computer programs have been on the negative side - Microsoft's Tay, for instance, and the blanket coverage of the conversational meltdown that happened within days of the chatbot's public trial in March. Not a good pointer to the utility and value of such algorithms! (I noticed, btw, that the Tay URL currently … [Read more...] about Are chatbots in the workplace the entry point to cognitive personal assistants?