Of all the topics Shel and I discussed in the December episode of The Hobson & Holtz Report aka FIR 202, published last week, two in particular stand out for me. The first addresses the way in which organisations make apologies to their customers and other stakeholders. With lockdowns, shutdowns…
Last week, we published the 42nd episode of the Small Data Forum podcast. As this is December, this is our Christmas Special that, in previous years, we have recorded live from the Olivelli restaurant in south London where Sam, Thomas and I enjoy some outstanding Italian cuisine and wine, during…
Thomas, Sam and I recorded episode 40 of our Small Data Forum podcast last week with strong and trenchant opinions on the forthcoming US presidential election. It’s a topic we have discussed in many episodes this year, principally considering the Trump Effect that four years of this man in the…
In the October edition of the ‘Hobson and Holtz Report,’ episode 200 in the FIR podcast series, Shel and I covered a lot of ground in our one-hour discussion that it’s hard to pick a stand-out: all are highly topical issues that are worthy of discussion and perhaps prompting thought…
What coronavirus will do to our offices and homes post-pandemic is a question that prompts multiple answers on a daily basis. If there are ten questions, you’ll find ten different answers. About the only thing that’s consistently equal in opinion is that there will be change and it will be…
The July 2020 episode of The Hobson and Holtz Report, aka FIR 197, features Neville and Shel discussing… Emotional Intelligence as an Internal Communications focus AI avatars as a new tool for training and marketing The latest TikTok news What a better social network might look like The rise of…
The June 2020 episode of The Hobson and Holtz Report features Neville and Shel discussing… Their appearance on Joe Jaffe’s broadcast show A report on the all-virtual IABC World Conference Twitter’s move to let users record and tweet audio (but only on iOS for now) Three new blockchain developments of…
Among the topics in this week’s FIR ZoomChat: What services companies have introduced during the coronavirus that may (or may not) still be around after it’s all over. Also, Sherrilynne Starkie shares what her museum clients are doing while nobody is allowed in museums, including virtual tours conducted by curators…
