FIR 184: An Incomprehensible Disaster

The June 2019 edition of “The Hobson and Holtz Report,” aka FIR 184, features Neville Hobson and Shel Holtz talking about these stories: Boeing’s Max 737 crisis is a textbook case of ignoring standards of crisis communication Mary Meeker’s annual Internet Trends report has a lot of meat for communicators Privacy policies are an incomprehensible disaster North Face and its ad agency thought it was clever gaming Wikipedia. Now they’re sorry. A privacy issue with precise-location tagging led Twitter to…

SDF Podcast 28: Summertime Special

Show notes by Sam Knowles. In England’s distant past, long before the spread of wealth and the explosive growth of the middle classes, holidays were a rarity. Overseas holidays were unheard of, except for those gilded few who’d grown fat on the Empire and took a ‘grand tour’ of Europe for months at a time, or else went off to add new lands to said Empire. The closest most workers got to any kind of holiday was being taken in…

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