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Archives for July 2016

A checkpoint conversation on AI and machine learning in PR

July 22, 2016 by Neville HobsonĀ 

Artificial intelligence and machine learning are two subjects in which I've long had interest, especially as they relate to organizational change, people's behaviours and communication, and the future of work. This keen interest is a prime reason why I joined IBM earlier this year, and has intensified as I've got to know a great deal about cognitive computing and, of course, IBM Watson. They are both areas where I have some clear views on what this means for organizational communication … [Read more...] about A checkpoint conversation on AI and machine learning in PR

Filed Under: Artificial Intelligence, Business, Communication, IBM, Interviews, Podcasting, Public Relations, Social Media, Society, Software, Technology, Trends, Workplace Tagged With: AI, IBM Watson, machine learning

Give your chatbot some real personality

July 11, 2016 by Neville HobsonĀ 

Chatbots are all the rage at the moment. These clever computer programs (algorithms, to be more precise) are popping up everywhere online to help you with mundane tasks from getting a weather forecast or currency exchange rate to travel planning to online shopping. Organizations everywhere are experimenting with these useful bits of technology, with varying degrees of success as part of the learning process (remember what happened to Microsoft's Tay earlier this year?). If you use Siri … [Read more...] about Give your chatbot some real personality

Filed Under: Artificial Intelligence, Business, Communication, Ethics, Experiences, IBM, Innovation, Mobile, Public Relations, Society, Software, Technology, Workplace Tagged With: AI, chatbots

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Perspectives at the intersection of business, communication and technology - communicator, blogger and podcaster Neville Hobson analyses and discusses trends, behaviours and practices in digital and social communication to help you understand what they mean for people and organizations. More...

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