Month: September 2014
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The Hobson and Holtz Report – Podcast #773: September 15, 2014
Congratulations to FIR’s Andrea Vascellari, who’s joined Edelman in Dubai as a Digital Planner; Quick News: Education is the new PR measurement challenge at Measurement Week, Texas PR agency Status Labs takes ethics violations to a whole new level, CIPR…
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The Apple Watch is very much in the fashion game
Until last week, “iWatch” was the name widely and wildly speculated about for months if not years for what Apple’s expected entry product into the wearables market would be called. As Apple’s announcement on September 9 made clear, “iWatch” was…
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The Hobson and Holtz Report – Podcast #772: September 8, 2014
‘Young PR Pros’ podcast joins the FIR Podcast Network with hosts Kristine D’Arbelles and Julia Kent; Quick News: NYPD is sending precinct commanders to Twitter school, Sprinklr acquires Branderati, mobile is driving changes in coupon-related behaviour, prosperity is why languages…
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The long vision of SpecSavers versus the short-sightedness of Boots
I’ve always believed that it’s the little things that really matter when it comes to excellent customer service. I’m talking about the types of thing that don’t require a huge effort by an employee of a company, or a conscious…