Neville Hobson

Goodbye IABC and good luck

Last week, the International Association of Business Communicators (IABC) held its international conference in New York. By all accounts I’ve read, some 1,400 members went and took part.

I’ve heard, too, that the professional development, networking and social events over the three days of the conference were as compelling and enjoyable as they ever have been at IABC conferences.

A different picture emerges, however, when it comes to the business of IABC itself.

You may know that I was an active member of IABC for 23 years, until I let my membership lapse in November 2012. I was dismayed by what was happening to IABC under Chris Sorek, the executive director hired in mid 2012 and who resigned earlier this month. I was no less dismayed by the lack of effective communication during a period of controversial change and what looked like arrogance and ignorance from some of the volunteer leaders on the International Executive Board  if the gossipy discussion threads in IABC’s private LinkedIn groups are any indicator.

I’ve remained a lapsed member since then  – you can read my previous posts about this to get a sense of why. And I described myself thus, ie, I wasn’t calling myself a ‘former member,’ leaving the door open just a crack so I could look for the point to tip me back in again.

Seeing the antics at the AGM on June 26 changed that. In particular, reading David Murray’s account made me realize that this is now a professional association in dysfunction – with a genuine and immediate risk of becoming completely irrelevant to the profession of organizational communication – and one that I don’t recognize now at all. The behaviour of some of IABC’s volunteer leaders and some staff towards a vocal critic was disgraceful. And see the comments to David’s post.

This is not the IABC I believed in for so many years, for which I devoted days and weeks of my time in a wide range of volunteerism and leadership roles. This is not the IABC I would advocate for as the absolute best and most influential voice to speak on behalf of the communication profession, and one whose professional development and accreditation programmes were the best in the world.

I am deeply saddened by all of this. I see no salvation for the IABC I knew. And maybe that’s okay for the folks in charge now who – to quote David Murray – “want to run IABC their way, I guess there’s no stopping them from having it.”

And one final point, one that shows that maybe there is a glimmer of hope on the horizon.

Yesterday, IABC announced on its Facebook page – but no announcement on its public website – that they’ve hired an interim Executive Director to run the association from July 1 while the Board searches for a permanent replacement for Chris Sorek.

The interim role will be held by Ann Lazurus, whose best credential for the job is described in IABC’s statement as “Lazarus specializes in working as an interim executive for nonprofits in transition.” Even better is this from a more detailed announcement on the IABC Austin Chapter’s website:

[…] The organization’s executive board believes her extensive change management experience during this time of transition will prove to be a tremendous asset. The hope she will help in stabilizing the organization while keeping it focused on building value for members and enhancing its value in the challenging marketplace.

Big hope there and very attractive-looking qualities. I wish Ann Lazarus all the best in this role.

But for me, I’m done with IABC and so I now describe myself as “a former member.” I’ll keep my many happy memories of times past.

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