Will Klout ever let you go?

In November 2011, I quit Klout. Totally and completely. Not only did I close the account, but also I cancelled permissions to allow Klout to connect to each of the online social places to which I’d previously given it permission. That included manually removing permissions from Twitter, Facebook, Google+, LinkedIn, Foursquare and others I can’t recall.

Now and again, I checked to be sure I wasn’t on Klout: if I went to www.klout.com/jangles, I’d get a 404 error.

Precisely what I’d expect when Klout had told me last November “You will be removed from Klout.com within 24-48 hours” as noted in the screenshot above of the confirmation message I got once I’d done the terminating click.

Today, I decided to sign up again. Notwithstanding my scepticism about Klout’s business model – an opinion largely unchanged since I wrote about it last year – I wanted to see for myself what all the new stuff Klout rolled out earlier this week was about. You can’t really do that unless you’re in the system.

It’s also partly spurred by discussions between Shel Holtz and I in recent episodes of our weekly podcast in which we’ve discussed matters like recruiters specifying a certain Klout score as a desired candidate attribute, something Salesforce.com did recently; and taking this recruiting notion a stage further to look at the context of someone’s score rather than the score itself as Andrew Grill, CEO of Klout competitor Kred, argues.

So I go to Klout.com to sign up again – and discover that my account is actually still there, just “disabled.”


“This account is currently disabled,” the popup message says when I click on the ‘Sign in with Twitter’ button and give Klout permission to log in to my Twitter account.

So much for saying “You will be removed from Klout.com within 24-48 hours” nine months ago, Klout.

If I now go to www.klout.com/jangles, I get a redirect to Facebook with a request to install a Klout app there. I don’t think so.

The popup text continues, “If you believe you’re seeing this message in error, please write [email protected]” No, I now have no desire nor interest to communicate with Klout.

If I want to get to know what Klout is up to, I’m quite comfortable reading the opinions and words of wisdom of friends and colleagues in America who use this service. Meanwhile, I’m quite happy with Kred and PeerIndex.

Why on earth would I give Klout any trust at all?

[Later:] I had a brainwave and created the perfect theme song for Klout. Go ahead, give it a whirl.

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