Does it really matter who owns social?

Last week, I asked “Who ‘owns’ social?” as part of my preparation for moderating a panel discussion with that title at The Social Customer 2012 conference that took place in London yesterday. The post attracted a handful of great comments from Adam Tinworth, Shel Holtz, David B. Thomas and David Terrar, each of whose views added to the richness of the discussion yesterday. And rich it was. Each member of the panel – Katy Howell (Managing Director, Immediate Future); Nick…

FIR Interview: Erik Huddleston, CTO of Dachis Group

Austin, Texas-based Dachis Group defines itself as an organization that “powers the design, development, management and measurement of social business solutions for the world’s leading companies.” To this end, among the products and services the company offers is the Social Business Index,  a tool that, they say, sucks in data from over 100 million social accounts for more than 30,000 brands every 15 minutes to build a real-time picture of the success of brands and companies in their social engagement…

How to hack an RSS feed from a Twitter hashtag

If you moderate or participate in tweet chats, you know how frantic they can be. In a lively discussion, you can get a constant firehose of tweets pouring at you over the course of the chat, often an hour or so. Capturing the full flood of Twitter chat is no easy task. There are workarounds (eg, copy tweets and paste periodically into a text editor, or use Storify) yet most if not all are pretty manually intensive. As a continuing…

Big Google disruption

Updated on April 15, 2012 +The Next Web reports that Google is planning to launch a commenting system to rival that of Facebook’s. […] The Google comment system … will have deep links to Google’s network of services and websites, indexing comments in Google Search, and most significantly, the system will be available for use on third party sites. […] A third party Google comment system would ensure that users are further plugged in to their Google accounts, and one…

The Hobson and Holtz Report – Podcast #644: March 26, 2012

Content summary: Shel’s travelling, Neville solo recording this week; FIR Interview with PRSA’s Gerard Corbett posted; FIR Book Review of For Immediate Release (no kidding) by Ronn Torossian posted; RSS feed problems with the last episode fixed; News That Fits: blogs on the rise; Ragan promo; Neville and Dan York in conversation: what Dan’s doing this week in Paris with the IETF, the whole Facebook password privacy kerfuffle, and more; the Media Monitoring Minute with CustomScoop; listener comments on Pinterest’s…

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