If you want get an idea of which major brands are doing what in China with Sina Weibo, the front-runner in microblogging in that country, AdAge.com has a compelling feature that highlights what Starbucks and many other consumer brands are doing in tapping into China’s online culture and connecting with…
Using social media in highly-regulated industries such as healthcare is fraught with hurdles and pitfalls for the unwary communicator, especially where it involves engagement with patients. In an industry that still has no official guidance on how to use social media in major countries, it’s little wonder that mistakes can…
Recently I visited PeerIndex at their office in the TechHub in east London (aka Silicon Roundabout). They wanted to interview me as part of their video interview series, to talk about digital, social media, public relations and more. That interview has just been published. (If you don’t see the video…
This chart showing the share of time spent online by US social networkers is interesting in that Facebook’s usage-growth trajectory is consistent over quite a long period, three years or so. The overall picture suggests that there are only two dominant players that matter – Google and Facebook. AOL looks…
Content summary: Some immediate changes to format as a result of feedback from the listener survey: topic links as Delicious bookmarks, News That Fits up front and listener comments moved back; Ragan promo; News That Fits: discussion on Facebook changes and implications for communicators including listeners’ opinions; Dan York’s report…
It’s probably no surprise to anyone that Oswald Gruebel, the CEO of Swiss bank UBS, quit his job on Saturday in the wake of the rogue trading scandal at the bank’s London office. That alleged crookery looks like will cost the bank its anticipated profit for at least Q3, no…
It’s a concise article in The Guardian but it’s powerful, shining a light on a truly ugly side of human behaviour. The subject is rape and, as the article’s subtitle so aptly puts it, how social media channels like Facebook "provide outlets for the worst kind of misogyny." Who likes…
As more than 100,000 others did, I sat at a computer last evening to watch the live video stream of Facebook founder Mark Zuckerberg deliver his keynote speech at the start of f8, Facebook’s annual developer conference in San Francisco. Over the course of almost an hour, Zuckerberg laid out…
