Valuable insights for marketers if they listen

The results of a survey on how people use Twitter published yesterday adds confirmation in my mind that those who think Twitter is just another marketing channel don’t really understand people’s behaviours. The survey Twitter and the Consumer-Marketer Dynamic, conducted over the past six months by US agency 360i, suggests that while consumers talk about brands on Twitter and exchange comment and opinion about brands in conversations with their friends, they don’t engage in any meaningful way with the marketers…

The huge potential of India

Swedish internet monitoring and analytics firm Royal Pingdom posted some great metrics today on which countries are the largest in terms of internet users and speculates on what the future might hold. While the primary chart in Royal Pingdom’s post is simply a ranking of the top 20 countries on the net in terms of users, the chart you see here is far more interesting when you contrast such numbers against population size. China is the obvious one to note,…

FIR Interview: Augie Ray, Forrester Research

Senior Forrester analyst Augie Ray speaks with FIR co-host Shel Holtz about The ROI of Social Media Marketing, a new report from Forrester Research that goes beyond the financial measures to address a variety of ways to assess the impact of companies’ social media efforts. According to Forrester, "Social media marketing delivers a wide range of benefits to organizations that are beneficial in the short term and long term in ways both quantitative and qualitative. To properly value the impact…

The Hobson and Holtz Report – Podcast #557: July 26, 2010

Content summary: Contest continues for free FIR iPhone app; next FIR Live is August 14 with panellists that include Steve Rubel, Scott Monty and Jennifer Cohen; new FIR Interview with the Smithsonian’s Michael Edson posted, another one to come this week with Forrester’s Augie Ray; no report from Michael Netzley this week (get well soon, Michael!); listener comments discussion; 5 minutes on… BP’s carrier pigeons, the Social Media Club hits 100,000 members, why Facebook will never add a ‘dislike’ button,…

FIR Live set for August 14 on Facebook-focused campaigns

Updated on July 31, 2010 FIR Live is back! Is it wise for companies to direct consumers to their Facebook pages instead of their websites? That’s the subject the panel will discuss on Saturday, August 14 in our live call-in show, at 10am Pacific, 1pm Eastern and 6pm London. The panel will include: Steve Rubel, Senior VP and Director of Insights, Edelman Digital, who wrote about the trend in his March column for Forbes.com Scott Monty, head of social media…

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