The book focuses on Hsieh’s unwavering commitment to a culture of service supported by a commitment to openness. Combined with charm and wit, this quick and easy read is inspirational if not a guide to embracing the same practices for your own business.
In this FIR Book Review, FIR co-host Shel Holtz offers an overview of the book and its strengths as one man’s journey to cultural enlightenment.
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Delivering Happiness by Tony Hsieh
Publisher: Business Plus
Hardcover: 258 pages
Published June 7, 2010
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(Cross-posted from For Immediate Release, Shelâ€™s and my podcast blog.)