Social media ROI can be entertainment

You have to hand it to Socialnomics author Erik Qualman – he knows how to tell a compelling story and sell his message, which obviously promotes his book.

Check out his latest video Social Media ROI. Whatever you think of using the acronym ROI with social media – there is lots of different opinion out there – I think you’d agree that Qualman’s story makes it easier to understand a broad argument that social media means greater “financial efficiency” for many organizations, some of whom he names in the video.


Neville Hobson

Social Strategist, Communicator, Writer, and Podcaster with a curiosity for tech and how people use it. Believer in an Internet for everyone. Early adopter (and leaver) and experimenter with social media. Occasional test pilot of shiny new objects. Avid tea drinker.

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