Marilyn Pratt, SAP, at Somesso London 09

2:59:14 PM: She’s a community evangelist at SAP US. #smo09

3:02:06 PM: Marilyn writes a blog: #smo09

3:05:45 PM: You need diversity, density and dynamism to create a healthy community, says Marilyn. #smo09

3:06:40 PM: Example of SAP Community network in 200 countries. #smo09

3:07:41 PM: One thing defined each one: first built a discussion forum, a ‘virtual water cooler.’ #smo09

3:09:36 PM: The SAP Community Network: “a place to rant” #smo09

3:12:00 PM: Some SAP Network stats: 1.6m members, 20k new members per month, 4.5k bloggers, 6k forum posts per day, 600k uniques/month. #smo09

3:13:34 PM: Marilyn walked here today from her digs in Finsbury, to observe community. Idid the same, walking here from Islington. #smo09

3:17:25 PM: Final presentation point from Marilyin: To build and lead a community, you must be in listen mode. #smo09

Neville Hobson

Social Strategist, Communicator, Writer, and Podcaster with a curiosity for tech and how people use it. Believer in an Internet for everyone. Early adopter (and leaver) and experimenter with social media. Occasional test pilot of shiny new objects. Avid tea drinker.

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