The presentation, â€œSocial Media and Crisis Communications (Revisited)â€ updated the breakout session Shel presented at the first NewComm Forum in 2005.
Both audio and PowerPoint are available here.
Special thanks to Michael Procopio, who recorded the session, and Kenny Yeung, who shot the photo.
- Download the file here (MP3, 31.8Mb, 1:09:21).
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(Cross-posted from For Immediate Release, Shelâ€™s and my podcast blog.)