Better luck next time

I bought a ticket for the National Lottery’s Lotto prize draw yesterday. It’s the first time in well over a year that I’ve played the Lotto game. So I don’t have any magic formula, no treasured numbers that have proven their worth before, nothing like that. I stood at the Lotto stand in Sainsbury’s, trying to ignore the impatient queue behind me as I thought up what might have been the winning combination. As I paid my £1 and collected…

When Apple asked about O2

I had an email from Apple this morning, asking me to take a brief survey regarding my recent sorry experience with my iPhone which was replaced under warranty last week. “Dear Apple Customer,” it began. “Apple would like to get your feedback regarding your recent iPhone service experience at your local Phone Network Provider,” they said. “The responses you provide in this survey will be used to improve our support services and our products.” The phone network provider Apple refers…

The TweetDeck model: not just about Twitter

Iain Dodsworth, London-based developer of TweetDeck – one of the the hottest apps built on the back of Twitter, to help you manage your Twitter community – is securing funding of $500,000 in an angel investment round led by US-based Betaworks. Congratulations, Iain! He clearly has plans for TweetDeck with the development of TweetDeck Pro. See what he has to say about that in this 3-minute video conversation with the Wall Street Journal’s Peter Kafka. Note some of the wording…

FIR Interview: Martin Murray, Public Service New Hampshire

FIR correspondent Dan York interviews Martin Murray, primary spokesperson for utility Public Service New Hampshire, about the use of social media as a communication channel during a recent ice storm. Get this podcast: Download the MP3 file (13.9Mb, 30:23) Get the show on iTunes Subscribe to the FIR Interviews RSS feed About our Conversation Partner Martin Murray is the Senior Corporate News Representative at Public Service of New Hampshire (PSNH), the Granite State’s largest electric utility. He is responsible for…

The Hobson and Holtz Report – Podcast #414: January 15, 2009

Content summary: Upcoming FIR Interviews; next FIR Live on BlogTalk Radio on Feb 7; Neville’s webinar today for IABC; Dan York reports from Keene, New Hampshire; the Media Monitoring Minute with CustomScoop; News That Fits: the importance of simplicity, Al-Jazeera launches world’s first repository of broadcast-quality video offered under Creative Commons license, using social media to address a crisis, Facebook is a place for flirting: Pew study; David Phillips reports from Wiltshire, England; listeners’ comments discussion; Robin Grant wants to…

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