Better luck next time

I bought a ticket for the National Lottery’s Lotto prize draw yesterday. It’s the first time in well over a year that I’ve played the Lotto game. So I don’t have any magic formula, no treasured numbers that have proven their worth before, nothing like that. I stood at the…

When Apple asked about O2

I had an email from Apple this morning, asking me to take a brief survey regarding my recent sorry experience with my iPhone which was replaced under warranty last week. “Dear Apple Customer,” it began. “Apple would like to get your feedback regarding your recent iPhone service experience at your…

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