O2: phone service awful, store service great

It’s been a major frustration since Boxing Day – no iPhone! From one day to the next, my iPhone suddenly didn’t work. When I turned it on, all that happened is the screen you see in the image. The most frustrating thing has been multiple (and all unsuccessful) attempts to speak to anyone at O2’s iPhone support department. You phone the number, go through the recorded-voice menu choices… and you’re in a queue. No matter which day it was, nor…

The Hobson and Holtz Report – Podcast #410: January 1, 2009

Content summary: Happy New Year and Speedy Alka-Seltzer; four years of FIR on Jan 3; vote for FIR at Podcast Alley; yesterday’s podcast panel on Talkshoe; the demise of Podango; Dan York reports from New Hampshire; the Media Monitoring Minute with CustomScoop; News That Fits: Demotix reinvents the newswire with UGC, Israel’s social media assault, 10 reasons why journalism schools should get rid of PR, Consumers Union to buy Gawker blog “Consumerist”; listeners’ comments discussion; music from Grace Potter and…

Close