The hot news today isn’t the global financial crisis. Nor is it the wars in Iraq and Afghanistan. Not even the US presidential election.
No, hot news in the UK this morning is the kerfuffle surrounding entertainers Jonathan Ross and Russell Brand who find themselves embroiled in mounting criticism over crude phone calls the pair made during Brand’s BBC radio show on October 18 to veteran actor Andrews Sachs (best known for his role as Manuel in Fawlty Towers).
The kerfuffle has spiralled rapidly to the extent that MPs are making statements. And you know things have got pretty serious if an MP has an opinion to express publicly. ;)
The latest development is that broadcasting regulator Ofcom is launching an inquiry into the affair.
The Daily Mail has a lurid but effective summary of it all, with over 675 comments as I write this where I reckon the clear sentiment of a majority of commenters is very clearly anti-Brand and -Ross.
Whatever you think of Brand’s and Ross’ behaviour – and over 1,500 people have expressed their distaste in complaints to the BBC, a record number – the speed and scale of developments have probably taken everyone by surprise.
Brand, Ross and the BBC have all apologized for the crude phone calls. Yet public expressions of distaste have grown with much media reporting on calls for both entertainers to be fired.
Should they be? In the case of Ross, this would get quite serious as his contract with the BBC is worth about £18 million.
I suppose a clear case could be made if either or both of them have breached any terms and conditions of their contracts, or a producer or other BBC employee or external producer breached any of the BBC editorial guidelines. That’s a logical area. But emotion will undoubtedly play a big role in what happens next in the court of public opinion.
And there you have some very interesting reputation and broader public relations issues to consider, from Russell Brand’s and Jonathan Ross’ points of view as well as from the BBC’s.
I’m waiting to hear what Max Clifford has to say.
Ross and Brand both sell themselves on being edgy and cool and I have no doubt that’s what they thought they were doing on Brand’s Saturday night show. But by making the attack both personal and puerile they undermined their own brand images. More here http://pr-media-blog.co.uk/brand-devaluation/
I still believe that the viewer-/listenership figures will skyrocket and that’s all a broadcaster is after? People who condemn their behavious should shun them in the media by not watching/listening
It will be Ross’ image which will take the biggest beating for this. While he’s normally considered a bit blue, it’s within the boundaries of what his audience (which is a wide audience) find acceptable. If you were putting out a mainstream book or film at the moment, would you want your star to be seen on TV with Ross?
I’m not so sure, Adrian. This could be just too much for a lot of people. When I wrote this post earlier today, 1,500 people had complained to the BBC. That figure has risen to over 10,000 this evening. Wow.
Mind you, there may well be a perceived generational issue as according to one news report, many listeners to Radio 1 think reaction to this kerfuffle is just over the top.
Tim , I agree with you re Ross’ image and likely damage. Very good point re a movie star. So if there’s a dearth of quality guests in the coming weeks, what future for his show?
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