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Archives for March 2008

The Hobson & Holtz Report – Podcast #332: March 31, 2008

March 31, 2008 by Neville Hobson 

Content summary: Next FIR Live on BlogTalk Radio on April 19; Josh Hallett and Mike Manuel in London on April 12; Lee Hopkins' Australasian perspective on web traffic, and more; the Media Monitoring Minute with CustomScoop; update on company attitudes towards employees online; the world's unfavourite airline: British Airways, Terminal 5 and a PR disaster; evolution of the social network; where is your social map? asks Loic Le Meur; new free business search engine from Northern Light; news about … [Read more...] about The Hobson & Holtz Report – Podcast #332: March 31, 2008

Filed Under: For Immediate Release

Everything in the world is just fine

March 31, 2008 by Neville Hobson 

Today the BBC unveiled a new look to the BBC News website. It's a refreshing update. I visit very few websites these days and BBC News is one of them (it's actually the home page in my browser). I like the new design. I left a comment (#75) on the post at The Editors to say so, including my only critique that the use of two BBC logos so close together clashed visually. Being the BBC and how so many people have strong opinion about what they do, the announcement post has attracted a lot of … [Read more...] about Everything in the world is just fine

Filed Under: Communication, Mainstream Media, Online Media, Web

Blogging simplified with WordPress 2.5

March 30, 2008 by Neville Hobson 

I've upgraded this blog to WordPress 2.5, the latest version of the content management system released yesterday. For me, upgrading was simplicity itself as I used the 1-click install procedure provided by my hosting service, DreamHost. Literally one click and, fifteen minutes later, the blog is upgraded. Of course, you do need to do some advance preparations before clicking that button; more on that in a minute. The first thing you notice about WordPress 2.5 is the spiffy new look and feel of … [Read more...] about Blogging simplified with WordPress 2.5

Filed Under: Blogging, NevilleHobson.com, Software, Web, Weblog Tools, Weblogs

The failure of BA’s T5 promise

March 28, 2008 by Neville Hobson 

Watching the unfolding PR disaster for British Airways over the catastrophe surrounding the new Terminal 5 at Heathrow airport during the past 48 hours, one word springs to mind. Expectations. For the past day and a half, the newspapers and TV news have been full of images of chaos at T5: cancelled flights, nightmare baggage handling (BA already has a pretty poor track record with baggage handling), passengers sleeping overnight in the terminal building, confused employees, angry travellers, … [Read more...] about The failure of BA’s T5 promise

Filed Under: Business, Communication, Public Relations, Reputation, Travel

Cuts from FIR #331

March 28, 2008 by Neville Hobson 

Overflow from FIR #331 on March 27: 1-Minute News Forrester opens technographic data The real roadblocks to data portability on social networks Download FIR Cuts MP3s - Technographic (2:54) | Portability (4:58). If you want to automatically receive FIR Cuts as they're published, subscribe to the RSS feed. (What are FIR Cuts?) … [Read more...] about Cuts from FIR #331

Filed Under: For Immediate Release

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Perspectives at the intersection of business, communication and technology - communicator, blogger and podcaster Neville Hobson analyses and discusses trends, behaviours and practices in digital and social communication to help you understand what they mean for people and organizations. More...

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