I’d love to hear from Dell

My main desktop PC is a Dell XPS Gen5. Runs Windows Vista Ultimate, installed last April. Great computer except for peculiar behaviour when everything on screen freezes up, which happens when… well, just about any time. Tried to figure it out myself. No luck. Spent hours googling and searching on the Dell Forums. Still no luck. Even spent a total of 40 minutes in a call two weeks ago with a Dell XPS Support person. No luck – he actually…

The Hobson & Holtz Report – Podcast #311: January 17, 2008

Content summary: FIR Interview with Forrester Research posted; still time to enter the FIR Listener Contest; discussion: Twitter, British Airways and an aircraft emergency; discussion: Ford’s and Hasbro’s approaches to protecting trademarks and brands; the Media Monitoring Minute with CustomScoop; new services help bloggers bring in ad revenue; DreamHost’s communication informality crosses a line for some customers; Dan York reports with an update on addressing online attacks on your business and reputation, and more; listeners’ comments discussion; news about upcoming…

FIR Interview: Forrester Principal Analyst Erica Driver on Virtual Worlds – Jan 16, 2008

Virtual worlds such as Second Life are often dismissed as venues for business, but a recent study by Forrester – Getting Real Work Done in Virtual Worlds – paints a different picture. Instead of focusing on the marketing efforts that have occupied most media coverage of virtual worlds, the report delves into the role these three-dimensional environments can play in workplace collaboration, simulations, and other day-to-day business activities that generally require face-to-face engagement. Principal Analyst Erica Driver, the lead author…

Be prepared for popularity

I was thinking about who I would follow to see what’s going on at Macworld 2008 in San Francisco as the world awaits The Word from Steve on what Apple will be delivering. Maybe what’s in his leaked keynote address, or not. That will be known imminently. So very unfortunate timing to see, at 5:20pm, that Twitter has crashed. Jaiku is throwing up occasional ‘504 Gateway Timeout’ errors but largely the service is up. I thought I’d take a look…

The Hobson & Holtz Report – Podcast #310: January 14, 2008

Content summary: Upcoming FIR Interview with Forrester Research; the FIR Discussion Forum heats up; discussion: the different types of communication crises with comment from Michael Allison; the Media Monitoring Minute with CustomScoop; Ogilvy and BzzAgent form alliance; DRM is dead but digital watermarks rise from its ashes; social networking update; Hillary Clinton and young voters; Lee Hopkins reports on Janitor2.0, testing an online business building system, and fear and anger as keys to persuasion; listeners’ comments discussion; the music from…

Close