Over the next few months, I'm leading a couple of half-day workshops for the Chartered Institute of Public Relations (CIPR) as part of their CIPR Masterclass training programme. The first of these takes place on February 26 at the CIPR's headquarters in central London. Under the catchy heading of "New Media for Old Hands," this workshop is designed to help more experienced PR practitioners (which I'd venture to describe, broadly, as the digital immigrant crowd) get a clear sense of … [Read more...] about Social media and PR from the digital immigrant perspective
Archives for January 2008
The Hobson & Holtz Report – Podcast #313: January 24, 2008
Content summary: FIR Listener Contest closes Jan 25; FIR live on BlogTalk Radio Feb 9; Shel travels; Neville speaking today at Bulldog Reporter audio conference; Dan York reports on data portability, OpenID, and more; the Media Monitoring Minute with CustomScoop; UPS blog monitoring; headline findings from Edelman's 2008 Trust Barometer survey; recession 2.0; Apple discourages employee blogging; PR disasters; David Philips reports; listeners' comments discussion; news about next week's shows; … [Read more...] about The Hobson & Holtz Report – Podcast #313: January 24, 2008
Customer service DreamHost style
Last week's billing mistake by server hosting company DreamHost caused a lot of grief to a lot of people. Every customer, it seems. I'm one of those customers and I was hit for the double billing which saw $340 unexpectedly charged to my credit card. The wrong amount and at the wrong time. Emails and blog posts followed from DreamHost explaining that the incorrect billing was rapidly spotted and refunds quickly processed. It took five days including a weekend for that refund to hit my … [Read more...] about Customer service DreamHost style
The rise of instant mobile video: Take 2
At yesterday's launch in London of Edelman's 2008 Trust Barometer, I did a little experiment with live mobile video that was so easy to do that it's very clear we're going to see a great deal more of this. Take a look at this video - Edelman CEO Richard Edelman delivering the summary findings of his firm's latest annual report on trust: (RSS/email subscribers: if you don't see the embed, the video is here.) It's not a particularly remarkable video from a quality point of view. … [Read more...] about The rise of instant mobile video: Take 2
The Hobson & Holtz Report – Podcast #312: January 21, 2008
Content summary: FIR Listener Contest closes Jan 25; FIR live on BlogTalk Radio Feb 9; Eric Schwartzman interviews Harvard Scholar Kevin Lewis on his sociology study about Facebook usage; the Media Monitoring Minute with CustomScoop; social media and addressing big questions at the World Economic Forum in Davos this week; is Hillary Clinton promising a blogging cabinet?; business cases for mobile video like Qik and seesmic; Jim Horton's survey of 100 corporate websites; PodCamp Toronto next … [Read more...] about The Hobson & Holtz Report – Podcast #312: January 21, 2008
The rise of instant mobile video
Being able to record video of something and then share it with lots of people - YouTube, anyone? - isn't a new idea by any means. It seems there are any number of video sharing services that you can sign up for and use - see this long list by Robin Good, and this one from TechCrunch last summer of five services offering live video. What is new is the means for anyone to instantly record video of anything, anywhere and at any time - not necessarily tied to a computer - and then use that video … [Read more...] about The rise of instant mobile video
Upcoming events
I realized the other day that I'd been remiss in not updating the list of events in which I will be speaking or presenting in the next few months. Now done. In fact, I've re-structured the page on which I list such information, under Events, a more logical label. That's now a main item on the menu bar at the head of this page (on the blog). I also decided to include events which I'm attending, not necessarily speaking at. I've made clear in the listings which is which. I'll update the Events … [Read more...] about Upcoming events
I’d love to hear from Dell
My main desktop PC is a Dell XPS Gen5. Runs Windows Vista Ultimate, installed last April. Great computer except for peculiar behaviour when everything on screen freezes up, which happens when... well, just about any time. Tried to figure it out myself. No luck. Spent hours googling and searching on the Dell Forums. Still no luck. Even spent a total of 40 minutes in a call two weeks ago with a Dell XPS Support person. No luck - he actually told me he couldn't help because the PC's running an … [Read more...] about I’d love to hear from Dell