The Hobson & Holtz Report – Podcast #315: January 31, 2008

Content summary: Shel’s travelling; FIR Listener Contest winners to be announced on Feb 6; new FIR Interview posted; FIR live on BlogTalk Radio Feb 9; Dan York reports on podcasting gear, Facebook, and more; the Media Monitoring Minute with CustomScoop; in conversation with Dave Briggs about BarcampUKGovWeb, and more; Subway/Quiznos lawsuit; Ryanair’s hottie ad: a PR disaster?; Ask 500 people; listeners’ comments discussion; Neville at the Social Media Cafe in London Feb 1; music from The Weakerthans via Bernie Goldbach;…

Ryanair’s PR disaster

Updated on February 1, 2008 My post yesterday about Qtrax drew some comments disagreeing that it is the PR disaster I’d characterized it as. Whether it is or not (and I think it is), let’s try this one on for size. Today, budget Irish airline Ryanair is in the public dock accused of crossing the boundary of taste with a provocative press ad to promote its latest low-price flight offer. The ad in question is shown here, courtesy of a…

A popup with value

I was reading a story on FT.com about eBay’s new measures to prevent fraud, and encountered a popup as I scrolled down the web page. I actually found this popup both useful and unobtrusive. In this particular case, as my mouse cursor rolled over a link in the story to Amazon, up popped a little graph showing the share price movement. When I moved the mouse away, the popup gently faded away. Normally, I dislike popups that appear when you…

FIR Interview: Sarah Dean Forrester on Crisis Communication – Jan 29, 2008

Crisis communication is a hot topic. In episode #310 of The Hobson & Holtz Report on January 14, it was a primary discussion point, addressing the different types of communication crises. FIR co-host Shel Holtz expanded on that discussion with Crisis communication fundamentals, a post that looked at the roots of a crisis, three major categories of crisis, why crises escalate, developing strategies and response guidelines. During the Don’t Panic Guide to Crisis Communications conference in London on January 25,…

Qtrax: More than just a PR disaster

Updated on February 1, 2008 Maybe a nail in the coffin for the advertising-supported music download business model. From The Times yesterday: A website which promised to give music lovers the world’s first legal file-sharing service was forced into a humiliating climbdown today after it emerged that the company had not secured the backing of the record industry. Qtrax, a New York firm, unveiled its service with a glitzy £500,000 launch in Cannes at the weekend, hiring stars including James…

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