The new customer service ethic

With an attitude like this at, how can these guys possibly not succeed? –

You know what’s really cool? The fact that we can actually give usable customer support from the table at a Korean barbecue joint. That wasn’t possible ten years ago. It should be expected in 2006.

(Via Adriana)

Neville Hobson

Social Strategist, Communicator, Writer, and Podcaster with a curiosity for tech and how people use it. Believer in an Internet for everyone. Early adopter (and leaver) and experimenter with social media. Occasional test pilot of shiny new objects. Avid tea drinker.