The kerfuffle about Jupiter Research and their corporate blogging report (see the gory details here and here) has reached one conclusion with Fard Johnmar’s post yesterday in which he reports on the result of his telephone discussion with the Jupiter analyst concerned.
Fard’s post makes very good reading, especially his four-point conclusions on what he learned overall:
- Clarity is king
- Bloggers can make a difference
- Bloggers are not journalists, but should act responsibly
- PR goes way beyond distributinga press release
I agree with Fard’s sensible analysis of this story.
[…] Clearly, we all got it wrong. JupiterKagan is not implying that 70 percent of large corporations will deploy customer-facing blogs in 2006. Rather, JupiterKagan is saying that 70 percent of IT Managers with decision-making authority on Web site budgets in companies with $50 million or more in revenue either have or plan to deploy blog authoring technology in 2006. JupiterKagan is saying nothing about how companies will use these new tools.
That actually makes me a bit annoyed. Not with Fard, let me hasten to say, but with Jupiter and their PR agency. If they had been clearer in their press release, no misunderstanding on what they meant to say would have occurred. Ditto if they had responded constructively and positively to Fard’s requests for clarification about the research as well as those from Toby Bloomberg, who kicked off this little blogosphere drama.
Clarity is king indeed.