When robots rule the world

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The idea that computers rather than people could make decisions about other people’s intentions in the workplace that I wrote about recently – an IBM security tool can flag “disgruntled employees” – may be the tip of an evolutionary iceberg that spotlights a wider and deeper issue facing developed countries like the US and many [...]

The arrival of the dystopian workplace

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Maybe it’s because I’m currently reading 1984 by George Orwell on my Kindle – the first time I’ve read the book since the early 1980s – but this report in The Wall Street Journal that an IBM security tool can flag “disgruntled employees” struck me as a bit,  well, Orwellian. […] The new tool, called [...]

Closing the gap between social media use and usefulness

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A survey published this week by The Wall Street Journal shows some interesting findings about social networking tools, small businesses and how the owners of those businesses perceive the value of social media. While the survey was carried out among US businesses, I think the findings have validity for UK businesses too. See what you [...]

Underpinning how social you want your PR

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It was great to see tweets like this one from Lisa Pool as we concluded “How social do you want your PR?” at the headquarters of the Chartered Institute of Public Relations (CIPR) in London on January 24. The title of the evening meeting – one in the CIPR’s Social Summer series of conversation and [...]

A leadership call to action to build trust

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The broad decline in trust in business and political leadership we’ve seen over the past few years took a deep dive during the last twelve months as, today, less than a fifth of people believe that a business or government leader will actually tell the truth when confronted with a difficult issue. That’s the stark [...]

Don’t be like the pointy-haired boss

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Big data. The cloud. Actionable analytics. Three phrases that have crept into the business lexicon and that are bandied about freely in many workplaces, sometimes by people who do broadly understand their meanings but more frequently by some (especially managers) who want to impress their co-workers, seem cool by using the latest lingo, or employ [...]

Three business issues for your attention in 2013

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A New Year has dawned and even though full-ahead work isn’t what everyone is doing yet – wait until next week for that – our thoughts clearly are tuning in to what the coming weeks and months hold and what we need to do. As surely as the New Year arrived just after midnight on [...]

Leadership is about conversations

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I came upon a blog post this weekend that addressed its subject matter in a way that I found breath-taking both in its simplicity and in its clarity. 5 Qualities that Make a Good Leader in the Social Media Age by Brian Verhoeven looks at leadership innovation as discussed in the book Humanize published last [...]

The significance of an innovative fast follower

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What does the word “innovation” mean to you? An idea? A way of working? Inventing something? Maybe all of those things, or perhaps something else? It’s a word I’ve been thinking a lot about since taking part in a presentation/discussion on the subject during Synthesio’s European Customer Advisory Council meeting in London last week. Gathered [...]