Is your Facebook profile enough to prove your ID?


One thing synonymous with air travel is declaring your identity, usually in the form of a passport or citizen ID card, depending on the country and other factors. In some countries, you can manage just fine with a driving license (a de facto ID document in many places), residency permit for foreigners, or a multitude […]

Klout score takes off with American Airlines


To many people, one of the appealing benefits of a good score on influence ranking services is that you can take advantage of perks – free products, services or experiences offered to you based on how high your rank or score is. Each of the Big Three such services – Klout, Kred and PeerIndex – […]

Can Google Hangouts replace press conferences?


Faced with the problem of how to reconcile arranging a press conference for a VIP with the lack of a hard news story, independent communications consultancy Keene Communications adopted a different approach, one that might interest you. Guest writer Michael White explains. This is a story of why we chose to replace a press conference […]

How to meet entrepreneurs, gain local insights and avoid accommodation costs


Guest post by entrepreneur Fred Caballero, co-founder, Entrepreneurs are hard-working, focused people and, many times, they find themselves on a pretty lonely journey. When my partner and I set up our first company in Dublin in 2008, naturally we had 1,000 more questions than when we started our latest one. While travelling, we thought […]

Delight your customers, don’t just please them


Some interesting shifts in thinking are getting underway in the travel industry, according to AdAge, with British Airways in the forefront of looking at how they’re using technology in customer service and what they need to do to help their employees deliver outstanding service. AdAge says that the airline is analysing the passenger data it […]

QR codes at heart of lost-and-found service


A topic I’ve written about frequently here is QR codes, those square, random-looking black-and-white images that are meaningless to the eye but content-rich to a cameraphone and some barcode-scanning software. These little barcodes are popping up everywhere these days, and how they’re being used by marketers attracts praise and derision in almost equal measure. Given […]

QR codes at the heart of Monmouthpedia


An interesting experiment gets its official launch this weekend when Monmouthpedia formally kicks off today. The Welsh town of Monmouth is the focus of this Wikipedia project that aims to create physical connections between places throughout the town, and events in its history, with respective content on Wikipedia. According to the description on Wikipedia: [...] […]

Inside the connected car


Very interesting assessment of in-car technology with some quotable predictions from Intel, eg: By next year the car will be the third most-connected place in which people spend time. By 2016, how connected a car is will be a critical buying decision. In the future, if car ownership declines but increased use is still needed, […]

Free hotel wifi: Light at the end of the tunnel?


The subject of internet connectivity in hotels has received quite a bit of attention during the past few weeks. I posted about my experiences with hotel internet connectivity while in Las Vegas and in Amsterdam recently, highlighting a nice way to balance the negative side of this – in my recounted experiences, one offering free […]