Valuable insights in 2014 #InternetTrends report by Mary Meeker

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Last week, US venture capitalist and former Wall Street securities analyst Mary Meeker published her 2014 Internet Trends report that offers a deep-dive look into the trends, possibilities, probabilities, scope and scale of what the global connected world will look like in the coming few years.

It highlights trends to pay attention to, offering keen insights into what’s shaping this connected world:

  1. Key internet trends showing slowing internet user growth but strong smartphone, tablet and mobile data traffic growth as well as rapid growth in mobile advertising.
  2. Emerging positive efficiency trends in education and healthcare.
  3. High-level trends in messaging, communications, apps and services.
  4. Data behind the rapid growth in sensors, uploadable / findable / shareable data, data mining tools and pattern recognition.
  5. Context on the evolution of online video.
  6. Observations about online innovation in China.

At 164 pages, the slide deck is huge in its scope, and a challenge to decipher detailed meaning from just a deck without the benefit of hearing its creator talk you through it (she did that at the event last week for which she had prepared the deck).

Many others are filling the vacuum to do that. I have some thoughts, too, on a few areas from the 164 slides. I expand on that below, but if you want to just feast on all of Meeker’s data right now, here’s the deck:

Last year’s 2013 Internet Trends report was 117 pages, a slim volume by comparison. Indeed, I found it it a relatively simple matter to quickly glean and absorb insights from her deck to come up with what I saw in May 2013 as fifteen big trends for the evolving digital age.

A year later, how does the landscape look?

Here are three elements from the 2014 report that caught my attention (and imagination).

1. The rise of the mobile internet and the mobile devices that people want to use on the web are irresistible

The first aspect is the steady increase in shipments of smartphones (Wikipedia definition) worldwide since 2009 …

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…  and, in tandem, the rocketing growth in tablet (Wikipedia definition) shipments which overtook shipments of desktop and notebook PCs at the end of 2012/beginning of 2013.

And notice the massive uptick in tablet shipments that started at the end of the first quarter in 2013 …

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… which makes it easy to understand in the context of the increasing numbers of people accessing content on the web via mobile devices like smartphones and tablets in May 2014 compared to the same time in 2013. While there isn’t a slide to show how connectivity – whether wired, wireless or cellular – is growing everywhere, these figures surely provide convincing evidence that that is what’s happening.

And global mobile usage average has almost doubled year on year, broadly reflecting the detail in each of the regions measured.

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What these metrics say to me is this: if your presence on the web isn’t attuned to mobile – meaning, your site delivers the content people want and a great experience they expect when they come to you on their mobile devices – you’re in serious trouble.

2. The evolution of mobile apps

If using the web on a mobile device is increasing at a rapid pace as smartphones and tablets eclipse desktops and laptops, the requirement for mobile tools – apps – to let you do what you want on your mobile connected device is equally increasing at a rapid pace …

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… where those apps are evolving into tools of genuine utility for the user, that let you do certain things very well.

So instead of being all things to all men, so to speak, many apps are shifting into specific use formats …

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… that offer you context-aware interactions that, as TechCrunch notes, are purpose-built and informed by contextual signals like hardware sensors to interact with you in far more compelling ways than at present to maximize their usefulness to you.

3. Game changers for mobile TV and video consumption

Meeker’s slide deck has a great deal of content about the rise of personalized television where you the user define what the content is that you will watch and where you get it from (think of custom user preferencing in Netflix and Chromecast, as examples of this), and how you control it.

Consumers increasingly expect to watch TV content on their own terms.

I have a good example: watching a film that’s delivered from Netflix where I control its output with my smartphone or tablet to play on my digital smart television via wifi connection to the Chromecast dongle plugged in to the HDMI port on the TV. No traditional TV broadcaster in this transmission/consumption equation at all.

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For me, this text slide summarizes very well the key aspects of all this, the “televisual game changers.”

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And so, a small subset of the compelling content in Mary Meeker’s 164 pages of metrics and insights that make up her Internet Trends 2014 report. My focus has very much been on mobile. That’s by accident and by design – I didn’t plan this post to be like that, yet all the things that grabbed my attention that I’ve written about here are all to do with mobile.

Well, maybe not everything. Big data trends, for instance.

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Do review the full deck and see what strikes you as compelling. And some of the other reporting on it is pretty good, adding to the ways in understanding what the report is about:

Download the PDF report here: 2014 Internet Trends By Mary Meeker or view the deck on Slideshare.

Smartphones preferred device for news among affluent consumers says BBC

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The results of a new survey for BBC World News shows a surge in smartphone use for consuming news among affluent consumers compared to the general population. The BBC defines “affluent consumers” as the highest 20 percent income earners in each country surveyed.

What the BBC describes as the world’s first study into the use of mobile by affluent consumers – over 6,000 such people were surveyed in Australia, Germany, Sweden, India, Hong Kong and the US – shows a 15 percent yearly increase in the amount of people who would prefer to use a phone to read the news compared to a 17 percent decline for desktop computers.

In terms of how those surveyed prefer to read the news on their smartphones, the results make that quite clear:

News apps are the most commonly used apps on affluent consumers’ mobile phones, whilst social network apps are favoured by the general population.

BBC News Android appBBC News Android app

Speaking as a smartphone user of the BBC News app for Android devices, my view is that the app must present the user with a compelling experience to not only read the news but also be able to easily share it across the social web. You’d also want to be able to customise the app to your preferences and have it automatically update the news for you even when it’s not open.

And you’d prefer such an app for news consumption and social sharing over other high-use apps such as social networking apps, and have the opportunity to use it for contributing news to the BBC if you want to.

The BBC’s News app does all that and more.

The survey presents more rich metrics on mobile usage by affluent consumers:

  • 51 per cent of affluent consumers use their mobile phone for business, compared to 40 per cent of the general population.
  • Affluent consumers are 18 per cent more likely to share their location to get relevant services than the general population.
  • A third of affluent consumers agree that, if a brand wants to be modern and dynamic, it needs to be on mobile – 15 per cent higher than the general population.
  • Mobile advertising is twice as effective as the proven desktop in driving key brand metrics such as awareness, favourability and purchase intent amongst the total population. This figure rises to four times as effective for affluent consumers.
  • High-income earners are as positive towards advertising on mobile (19 per cent) as desktop (18 per cent). The percentage who are happy to see ads on mobile websites rises to 41 per cent for sites where the content is free.

The BBC says that the results reveal the increasing importance of smartphones to affluent consumers and demonstrate the extent to which mobile devices are integrated into both their personal and their business lives, as improved technology enables greater engagement with content.

The study also provides evidence that affluent consumers – a large proportion of the BBC World News and BBC.com/news audience – are significantly more receptive to mobile advertising than the general population.

(The focus on and talk about mobile advertising reflects the BBC’s commercial activity in markets outside the UK. Within the UK, we don’t see ads on any BBC property: the BBC gets its revenue from the annual license fee everyone has to pay – widely seen as a tax – plus a government grant.)

Earlier last year, the BBC released the results of a survey that, for the first time, measured news consumption habits across multiple devices – the so-called “second-screen experience.”

That survey offered some credible insights into the growing impact of TV, smartphones, tablets and laptops on the news consumption habits of more than 3,600 people surveyed in nine representative markets.

This latest survey reinforces key messages from that previous survey about the importance of mobile and smartphone usage to news organizations, advertisers and brand owners alike.

According to Jim Egan, CEO of BBC Global News:

This new research reveals significant change in mobile consumption – people are delving deeper into stories on their mobiles, consuming more video and, significantly, growing accustomed to advertising on their mobiles. This large study provides compelling evidence that mobile advertising works with affluent mobile consumers in particular and that has big implications for publishers and advertisers alike.

No doubt among the topics being discussed in Barcelona, Spain, this week at the 2014 Mobile World Congress.

Get an overview of the survey findings in this BBC infographic:

(Click for large infographic PDF)

Broadcasting the wow factor

The Graham Norton Show

TV chat shows can be great platforms to introduce a new product, create interest in going to the cinema and see a hot movie, or any manner of things celebrity guests talk about and likely to attract a big audience.

In today’s sharing society, you also want to extend the reach of a topic and its wow factor by building buzz online.

A cool product that played a big part in the latest The Graham Norton Show last night – undoubtedly the preeminent TV chat show in the UK, broadcast every Friday night on BBC1 – was a little robot that wowed Graham Norton, his three guests – Gary Oldman, Toni Collette and Nick Frost – and the studio audience.

Check out the video of the four-and-a-half-minutes segment in the show that featured the robot: I bet you go ‘Wow!”

(If you’re in the US and not able to see the video, possibly for copyright reasons, check out the copy uploaded to YouTube by BBC America.)

Norton said the robot is called “Nao,” which made it an easy matter to Google it and come up with details about it:

NAO is a programmable, 58cm tall humanoid robot with the following key components:

  • Body with 25 degrees of freedom (DOF) whose key elements are electric motors and actuators
  • Sensor network, including 2 cameras, 4 microphones, sonar rangefinder, 2 IR emitters and receivers, 1 inertial board, 9 tactile sensors, and 8 pressure sensors
  • Various communication devices, including voice synthesizer, LED lights, and 2 high-fidelity speakers
  • Intel ATOM 1,6ghz CPU (located in the head) that runs a Linux kernel and supports Aldebaran’s proprietary middleware (NAOqi)
  • Second CPU (located in the torso)
  • 27,6-watt-hour battery that provides NAO with 1.5 or more hours of autonomy, depending on usage

    NAO

If that’s all a bit dry, there is a video:

The company behind NAO is Aldebaran Robotics, whose website says it’s the first French company focusing on humanoid robotics. Its founder and chairman is Bruno Maisonnier whose LinkedIn profile starts simply with, “I’m interested in everything linked with robotics.”

I noticed that the video showcasing NAO was made in 2008, indicating that this humanoid robot has been around for at least five years.

Maybe mainstream focus such as The Graham Norton Show will help propel NAO into mainstream interest. Incidentally, nice work by the PR firm who got the BBC’s interest in NAO leading to its being the star of The Graham Norton Show.

It certainly knows how to dance Gangnam Style.

And it (he) has a Twitter handle: @NaoRobot.

But as Aldebaran Robotics says themselves, “There remain major challenges to overcome before robots become true personal assistants.”

So, some work to do to evolve on from a robot dancing Gangnam Style to getting closer to the concept of Sonny from I, Robot, never mind David from A.I.

Still, wow!

More possibilities with extended-time live video from Google+

Live Hangouts On Air

Wow – now you can do a Google Hangout On Air (a live video broadcast) for up to 8 hours!

That’s a huge amount of additional time from the previous 1-hour-maximum you had. And remember: up to 8 hours means just that – you don’t have to do 8 whole hours.

Oh what possibilities! Here are just 4:

  1. A live idea-a-thon to flesh out thinking and ideas for brand engagement via live participation with brand owners, customers and fans on the social web.
  2. Live segments over a set period with different people talking about different aspects of a topic.
  3. Live broadcast everything in a one-day conference or other event.
  4. Be very creative and experiment with your movie idea via “live TV over the web”.

Plus you get a recording of everything you do that gets published on your YouTube channel, and which you can edit.

How can you see opportunities?

Reshared post from +Tom Batkin

8 hours Rolled out!

You will see a Notification box above the start broadcast button in the green room

Hopefully you will not look as serious as I do in this selfie…..Note to self , smile next time

Big thanks to +Dawn R Nocera for letting me know where the notification was located

#hangouts   #hangoutsonair   #TheYearOfThePlus

cc +Ronnie Bincer ?

(Via Krishna De)

How ‘social TV’ enables immersive involvement in live events

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Audience participation with live TV events via social channels like Twitter is becoming increasingly common and a big part of audience expectations.

I’m thinking of campaign-type events, not spontaneous or serendipitous actions by individual tweeters, Facebookers or Google+ers with their communities.

This is about orchestrated activities: programme-makers and the television broadcasters creating a broader platform for wider, richer and valuable content dissemination where the tweeter becomes an active part  – and, perhaps, influencer – of a broadcast event that embraces true multi media.

And it’s way beyond simply sticking a hashtag on the TV screen.

Nowhere is this more part of the fabric of live TV events right now than in the US with shows like The Voice and – perhaps more significantly – live ‘town hall’ debates with President Obama.

CNET News reports on Mass Relevance, a “social experience platform for brands and media” (says its Wikipedia entry), and how it puts Twitter in front of television audiences, boosting the social network’s public profile and altering its perception as a place for more than pointless babble to being an essential tool that enables and facilitates immersive involvement in live events.

Understand the platform:

[…] Mass Relevance is software-as-a-service for brands, agencies, and producers. It’s a technology platform that instantly scans content flowing through the APIs of social media companies, Twitter in particular, and filters it according to the client’s desires. The rapid filtering piece, which is far cooler than it sounds, is what gives television producers like Nicolle Yaron of “The Voice” the confidence to put viewer comments on display and to let audiences vote live on a song for contestants to sing.

The platform, using real-time filters, sifts through hundreds of thousands of tweets, dumps the retweets and replies, purges the content producers know they don’t want — profane tweets, for instance — and then presents what’s left in a queue where someone manually approves the tweets to go on screen. The system can also collect and analyze data for visualizations and power audience polls […]

And you’ll understand more about what’s coming.

A far cry from the nostalgia of the test card from yester year!

It’s useful, too, to see this aspect of Twitter’s growing role in the evolving media landscape if you have interest in Twitter’s forthcoming stock market flotation.

Full story from CNET News: The secret company behind Twitter’s TV takeover.

(First posted to my Flipboard magazine as a story link.)

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BBC global survey shows evolving news consumption habits across multiple screens

Tablet owners watch more TV news...It’s doubtful that many people would disagree with the belief that our behaviours in how, where and when we consume content – the evolved way of saying what we used to describe as reading the papers, listening to the radio or watching TV – have shifted dramatically and permanently with the broad and deep penetration of technology, both hardware and software.

We’re exposed to research, surveys and opinions – much of it highly credible – to show us how our world of content creation and consumption is changing in ways that we could hardly believe likely at the turn of the century just over a dozen years ago.

One area that is constantly on the attention radar is largely to do with the ‘how’ of news consumption. It’s not only about the TV any more: it’s also about computers, tablets and smartphones, separately and used in conjunction with one another.

This is the so-called second-screen experience that is already evolving into three or more screens as multiple-device ownership and usage become more common with greater access to the tools, greater understanding of what you can do with them and greater quantities of content to consume and share opinion about.

The results of a global survey conducted by InSites Consulting for BBC World News and bbc.com, published yesterday, offer some credible insights into the growing impact of TV, smartphones, tablets and laptops on people’s news consumption habits in nine representative markets.

The BBC doesn’t say when the survey took place but I assume it was very recently, perhaps late in 2012 or earlier this year.

Over 3,600 owners of digital devices in Australia, Singapore, India, UAE, South Africa, Poland, Germany, France and the US were surveyed; the BBC says they were top income earners and owners of at least three devices amongst television, tablet, smartphone and laptop/desktop.

Here are a few of the key findings from the BBC’s survey (scroll down to see a visual summary in the neat infographic the BBC produced):

  • Tablet owners watch more TV news, not less, with 43 percent of tablet users saying they consume more TV than they did five years ago, and most saying they use tablets alongside TV.
  • Young professionals, the 25-34 year old demographic are the biggest news enthusiasts.
  • Second screening for news is becoming commonplace, with users often using devices in tandem. 83 percent of tablet users say they have used their tablets while watching television.
  • TV still dominates overall usage, taking 42 percent of people’s news consumption time compared with laptops (29 percent), smartphones (18 percent) and tablets (10 percent).
  • News audiences expect to see advertising nearly as much on mobile (79 percent tablet, 84 percent smartphone) as they do on TV (87 percent) and online (84 percent).
  • People respond to advertising across all the screens, with 1 in 7 users indicating they responded to a mobile ad in the last four weeks whilst responses to TV and desktop are 1 in 5 and 1 in 4 respectively.

Some of the other metrics the BBC published relate to breaking news and where people prefer to find it, and the type of news they prefer to watch:

[…] The survey also found that, in breaking news situations, users turn to television as their primary and first device (42%), with the majority (66%) then turning to the internet to investigate stories further. Users rated national and international news of most importance (84%, 82%), closely followed by local news (79%). Financial and business news (61%) were more highly valued than news about sports (56%) and arts/entertainment news (43%).

I’m not surprised at any of those metrics, perhaps because they broadly reflect how I see those situations and how I think many of my friends and colleagues see them.

One conclusion is worth considering, from Jim Egan, CEO of BBC Global News Ltd:

“There’s been speculation for years that mainstream uptake of smartphones, laptops and tablets will have a negative impact on television viewing, but this study has found that the four devices actually work well together, resulting in greater overall consumption rather than having a cannibalising effect.”

Points to ponder especially for advertisers and marketers.

See the survey metrics in the BBC’s infographic, below.

BBC's Connecting The Story infographic

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