Get up to speed on social business at the Enterprise 2.0 Summit London

OUTATIME

If you want to know what’s happening in social business in the UK, an event in London next month is right up your street.

Organized by my friend David Terrar, the Enterprise 2.0 Summit London on November 26 is a conference on driving business value with digital and social transformation, co-produced by Kongress Media and Agile Elephant.

Speakers and contributors include some of the UK’s leading social business influencers – Andrew Grill (who’s staked his career on the growth of social business), Anne McCrossan, Benjamin Ellis, Euan Semple and Lee Bryant, to name but a few – along with European case studies from Barclays, Shell, Deutsche Bank, Euroclear, Sanofi Pasteur and CEMEX.

So if you want to get up to speed on topics such as:

  • Key drivers for the adoption of social technologies in large organizations
  • Aligning social ideas with organization structure and management culture
  • Key factors for the engagement of remote staff
  • Success factors for leveraging social adoption and business transformation
  • Discussion about the structure and building blocks for the future of organizations
  • Success factors for enabling internal connections and sharing of insights

…then the Enterprise 2.0 Summit London is for you.

The venue is the attractive Carlton House Terrace facilities of the British Academy, in between Buckingham Palace and Trafalgar Square in the heart of London.

I’ll be there, too, to listen and learn. And a definite highlight of the event will be live blogging and cartoons by Adam Tinworth and Matthew Buck respectively.

So why not sign up and come to this one-day event to listen and learn, too? (There’s also a pre-conference workshop on November 25.) See you on November 26!

Bonus links:

Putting a Samsung Gear 2 Neo to the test

Samsung Gear 2 Neo

I speak and write quite a bit these days about wearable technology, a topic I have a keen interest in.

While the overall tech is a major part of my interest, it’s also largely about how people use it, especially in one area that’s getting a lot of attention – smartwatches.

As I don’t have one myself, I’ve been thinking about which one to get. It surely is hard to talk about a device with even a little credibility if you don’t use one yourself.

After spending time these past few weeks in considering different devices, including asking friends for opinions and reading many reviews, today I bought one – a Samsung Gear 2 Neo, pictured above.

Of all the smartwatches currently on the UK market that I considered – the list included not only direct competitors like the Pebble Smartwatch, Sony SW2 and the LG G at the premium-price end, but also really low-cost brands out of China such as Foxnovo, Lemfo and Lenofocus – I kept circling back to the Gear 2 Neo.

Part of the reason is trust in the Samsung brand as someone whose other mobile devices are Samsungs. And the big plus – the Gear range is geared, as it were, specifically to Samsung devices to enable a range of rich features, many of which I find compelling.

These include:

  • Seamless pairing via Bluetooth with my Galaxy S4 smartphone (Samsung has made 17 smartphone models able to pair with the Gear 2 Neo).
  • Receiving notifications of incoming messages, etc, from a wide range of apps installed on the S4 smartphone including Twitter, WhatsApp, Google+, Facebook and many more.
  • Ability to manage and customize many aspects of the smartwatch from the smartphone with the Samsung Gear Manager app.
  • The Gear 2 Neo has 4 gigs of internal storage so you can store lots of content, from video and audio to installable apps from Samsung’s App Store.
  • Very easy-to-understand interface – you don’t really need to read the manual.
  • Excellent hardware build quality including dust and water resistance.
  • Beautiful screen size and resolution – 1.64-inches, 320 x 320 pixels, Super AMOLED touch screen.

I expect to discover more as I get to know the Gear 2 Neo.

The device also lets you interact with it for a range of fitness-type activity such as heart-rate monitoring, a pedometer, etc. Those don’t interest me at all – so played no factor in my purchasing decision – and as a Twitter friend mentioned to me earlier today, devices like Fitbit do a far better job of that.

Where I think the Samsung Gear 2 Neo will excel is in areas like notifications of events from apps (how seamless will that be especially in a workplace environment or when out and about?), customization and installing third-party apps.

One other device I did briefly consider was also from Samsung –  its entry into the Android Wear market with the Samsung Gear Live, coming very soon. In my view, that’s one for the very early adopters (see this review by TechRadar), which I don’t want to be for my first smartwatch.

The Samsung Gear 2 Neo is a really nice device; I am pleased with it and feel I made a good decision. Still, time will tell: review to come once I’ve kicked its tyres a while.

iPhone 6 review: Is this the most desirable smartphone in the world?

iPhone 6I don’t think many people would disagree that Apple creates some of the most beautifully-made products in their range of mobile devices.

None currently is more desirable than the iPhone, a smartphone that is held in high esteem by the millions of people around the world who have used one or more of the evolving models since the first-generation device was launched in 2007.

The iPhone and Apple’s iOS operating system, together with smartphones running Google’s Android operating system, collectively accounted for over 96 percent of global smartphone shipments in August 2014, according to IDC, a market intelligence firm. Such a metric has been so for a significant period of time. Windows Phone, Blackberry and others are mere blips by comparison.

It’s an impressive market position for iOS and Android devices.

What’s probably more impressive to note is that smartphones that run iOS – ie, iPhones – are made only by one manufacturer: Apple. On the other hand, Android-powered smartphones – think of dominant player Samsung’s Galaxy range, for instance – are made by ten different companies.

Such light analysis of the smartphone market and where the iPhone sits in it runs through my mind when thinking of the latest generation of the iPhone launched in early September – the iPhone 6.

I was fortunate to be able to examine an iPhone 6 up close up a few weeks ago for this review thanks to mobile operator Three UK.

In the few days I had to get to know the iPhone 6 – it arrived on the day when the fiasco of Apple’s iOS 8.0.1 upgrade began – I focused mostly on the device itself rather than the apps you can run on it. As an ex-iPhone user (I was a firm iPhone fanboy with an iPhone 3G many years ago) and now a firm Android user with my current Galaxy S4, I was interested in what this latest generation of iPhone looked like and how it performed, and how it compared to my own experiences with my Galaxy S4.

In a nutshell, these are key specs that most people might ask about when considering an iPhone 6:

  • Overall size: 138.1mm high x 67mm wide x 6.9 mm thick (5.44 x 2.64 x 0.27 inches).
  • Display: 4.7 inches (diagonal) Retina HD display, 750 x 1334 pixels – bigger than any previous iPhone model.
  • Processor: A8 chip with 64-bit architecture, plus M8 motion coprocessor.
  • Internal memory: 16Gb (the model I reviewed); other capacities: 64Gb, 128Gb.
  • External memory: None (and no capability for any, eg, SD cards), in common with all Apple mobile devices.
  • Cameras: 2 – primary (rear) 8 megapixels; FaceTime (front) 1.2 megapixels.
  • Video: 1080p HD video recording (30 fps or 60 fps), Slo-mo video (120 fps or 240 fps), time-lapse video.
  • Cellular and wireless connectivity: 3G, LTE 4G (depending on model and plan with mobile operator); 802.11a/b/g/n/ac wifi, Bluetooth 4.0, NFC.
  • Battery: 14 hours talktime on 3G; 10 hours online (internet) use; up to 10 days (150 hours) standby time.
  • Sensors include: Touch ID for optional secure sign-in to the device and to your Apple account using your fingerprint (first introduced in 2013 with the iPhone 5S).
  • SIM card type: Nano-SIM. iPhone 6 is not compatible with micro-SIMs and other card types used in iPhone models earlier than the iPhone 5S.
  • Colours: Space Grey (the colour of my review unit), silver and gold.

Would my getting to know the iPhone 6 in a short space of time make me desire one?

Here’s a concise overview of my impressions of the iPhone 6 with photos, and with my conclusions at the end.

[Read more...]

A chat about wearable tech and more

Media Bullseye RoundtableI was honoured to be guest co-host on the Media Bullseye Roundtable podcast this week with Chip Griffin, the founder and CEO of CustomScoop, and the Roundtable’s prime host.

The Media Bullseye Roundtable is a weekly roundtable discussion hosted by Chip and a different guest co-host in each episode, exploring three topical communication-related issues.

In this week’s episode, we spent 30 minutes discussing three terrific topics:

  1. The impact of wearable technology on communicators (a topic I’m very focused on these days, especially in what I see as too much complacency over the lack of clear understanding about wearable tech in the workplace).
  2. The role of social media in international political movements, sparked by an article about recent protests in Hong Kong.
  3. The ways in which communicators have tried to monetize content beyond simply being a marketing tool, inspired by a post on Spin Sucks by Gini Dietrich.

You might enjoy hearing or reading what we discussed that may prompt some thoughts of your own that you can share as part of continuing the conversation.

Listen to the podcast right here:

Chip has also published a transcript so you can read rather than listen if you prefer.

I’ve known Chip for almost a decade since CustomScoop became involved as a sponsor in 2005 of For Immediate Release: The Hobson and Holtz Report podcast that Shel Holtz and I present each week. (CustomScoop offers FIR listeners a free trial of its news and social media monitoring service.)

A few months ago, we were delighted to welcome the Roundtable into the FIR Podcast Network. And Chip started another podcast this month – Chats with Chip – that is the latest network show.

Enjoy the show(s)!

  • If you’d like to contribute comments to this discussion – or about any other topic in FIR Podcast Network content – a good place is the FIR Podcast Community on Google+.

The Apple iOS debacle and PR consequences

iOS 8.0.1 downloading

Whether you’re an iPhone user or not, you can’t have missed the headlines in recent days reporting on the fiasco resulting from Apple’s botched operating system update 8.0.1 for iPhones and iPads, released on September 24.

For the first time in some years, I have an iPhone courtesy of Arena Media, mobile operator Three UK‘s media agency, who sent me an iPhone 6 for review (that review is coming soon) which arrived on the 24th – the day of the 8.0.1 software update.

And so I did: allowed the iPhone to install the update. And, as you do, I tweeted that.

In pretty short order, I started getting tweets from Twitter friends about the problems with the update.

Sure enough, the iPhone 6 had lost its ability to make or receive phone calls and text messages, the problem at the heart of the matter, one that seemed to  affect only the two newest iPhones, the 6 and 6 Plus.

So for the past 36 hours or so, along with thousands of other iPhone 6 users, I’ve had a smartphone with no ability to use it as a phone. Luckily, in my case, it isn’t my primary phone and it otherwise functioned just fine including connectivity via wifi. And so I was able to kick its tyres, as it were, during the Simply SMiLE conference in London yesterday, using many of its features.

And what about fixing the botched update? How hard was Apple on the case?

I imagine this was being treated with the utmost importance by Apple. I visualized their engineers working round the clock to get a fix done in the shortest time possible.  And I guess the shortest time possible was the 36 hours or so from 8.0.1 to the 8.0.2 fix that I saw appear in my iPhone 6 early this morning UK time.

ios802update

iOS 8.0.2 Learn More

And once the installation reached a successful completion, the iPhone 6 had its cellular capability restored and the fixes mentioned in the ‘Learn More’ text applied.

iOS 8.0.2 up to date

And all’s well that ends well, right? Everyone will breathe a sigh of relief. No doubt by this time next week, all this will be just a bad memory, a little one at that (although #BendGate is still ‘an issue’).

And what of Apple the company, one that is the maker of probably the most desirable tech gadgets on the mass market today? Has something gone a bit wrong there where we’ve seen a succession of missteps in recent months: the current issues with the iOS fiasco, for example, and celebrity nude pics in the iCloud a month or so ago?

I expect Apple will continue to feature high up in lists of the world’s best brands. I imagine the rosy glow of success will continue to embrace the company once more news and information emerge about Apple Watch and its launch next year.

So events such as I’ve mentioned may be just a blip on the PR radar to Apple, ones relatively easy to consider and address purely as issues to manage.

Yet I think such events have tarnished Apple’s reputation somewhat. The share price has fallen. The gloss has dimmed a bit on a company which has often in the past said that they make technology that just works.

Not this time, Mr Cook!

Apple share price

I believe there is a cumulative effect over time where things like this add up to a negative sum when it comes to trust and reputation. And, eventually, that will impact you, your products and services and your market position. Not to mention shareholder value.

Not a good place to be, Apple.

Scotland referendum results via WhatsApp and more

Yes / No

Tomorrow, the United Kingdom will not be the same no matter what happens in Scotland today as citizens there cast their votes in a referendum to decide whether Scotland will separate from the UK and become an independent country, or not.

The campaigning is done; now it’s up to the voters of Scotland to decide what they want for their country and the union with England that’s been in place since 1707.

Obviously media of all types – mainstream, social – and from all over the world are devoting huge time and resources to coverage of an event that has got the world’s attention especially in countries where the flames of separatism may be further fanned on the outcome in Scotland.

I’ll be following events as time permits during the day on TV and online. It’s once the polls close at 10pm tonight that interest will be most strong as the votes are counted with the first results to be declared expected sometime around 3am on Friday morning.

What appeals to me is the idea of key news as it breaks coming to me in a way that lets me focus just on that and gives me just the facts. I can choose whether to look for more detail, if I want, whether that’s online or via more traditional news channels.

So an idea from Channel 4 News in the UK is most interesting – broadcast breaking news on the results as it happens, directly to your smartphone via WhatsApp and Snapchat:

[...] We’re going to publish all of our best content, as well as live updates, via Snapchat and Whatsapp, from the moment the polls close on Thursday night right up to when the results are announced on Friday morning – ahead of publishing it anywhere else.

That last sentence is most interesting: “ahead of publishing it anywhere else.” Before TV?

My interest is WhatsApp; here’s how to set it up:

WhatsApp the message INDYREF to 07768555671 and add us to your contacts list to sign up for all of our best overnight news and analysis, pictures and video, delivered to you ahead of all the other social networks.
If you change your mind, WhatsApp STOP to the same number.

I’d added C4News to my WhatsApp and can’t wait to see how this plays out.

C4News

It’s great to see such innovation from mainstream broadcasters, especially communication methods that clearly show the broadcaster not only gets audience preferences by demographic according to social medium but also is able to execute an idea well.

Channel 4 is not alone in this. BBC News, for instance, announced this week that its content will be available on smartphone instant messaging platform LINE. Earlier this year, the BBC experimented with WhatsApp and WeChat in English and Hindi.

And Sky News launched its Stand Up Be Counted initiative, described as “a place for 16 – 25 year olds to safely upload and share the videos, pictures or blogs they make on the issues that matter most to them.” It’s been a very active place in relation to the Scottish referendum.

Innovation really is thriving.

(Via Journalism.co.uk; picture at top via The Guardian.)