Category: Reputation
By neville on Sep 29, 2008 in Business, Communication, Marketing, Public Relations, Reputation | 3 Comments
Glancing through this site’s visitor stats, I noticed a high number of inbound connections coming from Google searches on ‘cadbury recall products’ and ‘cadbury list of recalled products.’
Those searching arrived at “Cadbury product recall needs two-way dialogue,” a post I wrote in June 2006 regarding the salmonella contamination scare in the UK confronting Cadbury [...]
By neville on Sep 29, 2008 in Politics, Reputation, Technology | 1 Comment
The Cabinet Office official who left top-secret documents on a train in June is to be charged under the Official Secrets Act, the BBC reports.
[…] BBC defence correspondent Frank Gardner said the move would have come as a surprise to many in Whitehall.
"They will have thought this was being dealt with internally at the MoD [...]
By neville on Sep 24, 2008 in Communication, Politics, Reputation, Society, Twitter | 0 Comments
I watched a good 40 minutes of Prime Minster Gordon Brown’s speech yesterday at the Labour Party conference in Manchester, broadcast live on BBC News.
If you read the speech, I think you’ll agree that it’s pretty good as far as political speeches go, which are clearly designed as much for interpretive reporting by the [...]
By neville on Sep 21, 2008 in Experiences, Public Relations, Reputation, Technology, Twitter, Web | 18 Comments
“I would run away from DreamHost as far and as fast as you can - to a smaller more responsive company,” said Twitter buddy Stephen Kelly yesterday.
Stephen’s comment was typical of many I received during the past few days following the disappearance on Thursday morning of all the sites I host at DreamHost.
‘Disappeared’ probably is [...]
By neville on Sep 6, 2008 in Business, Communication, Public Relations, Reputation, Social Media, Web | 25 Comments
A new entrant to General Motors’ stable of social media communication channels is GM Facts and Fiction which launched yesterday.
The Financial Times reports on this attempt by GM to address what the auto maker sees as unfair and inaccurate criticism “to make a distinction between the facts and rumours surrounding the company.”
The FT quotes [...]
By neville on Sep 2, 2008 in For Immediate Release, Podcasting, Reputation, Software, Weblog Tools, Weblogs | 4 Comments
About six months ago, I wrote about PodPress on my tech blog, talking about my mixed experiences with this podcasting plug-in for WordPress.
In spite of those mixed experiences, I still use it as I’ve yet to find an alternative that offers the breadth and depth of functionality that PodPress does, in particular its easy [...]
By neville on Aug 27, 2008 in Reputation, Software, Technology, Web, Weblog Tools, Weblogs | 16 Comments
In episode #373 of the FIR podcast last week, Shel and I discussed what’s wrong with Technorati.
This turned into quite a lengthy discussion, initially prompted by Dan York’s report in that episode in which he talked about what’s wrong with Technorati.
There seems to be a growing feeling that something’s wrong with Technorati.
In my recent [...]
By neville on Aug 6, 2008 in Advertising, Business, Public Relations, Reputation, Social Media, Travel | 6 Comments
In my car this morning, I heard a 30-second ad on my local radio station 2-Ten FM from British Airways which talked about the average time experienced by specific passengers when they checked in for a flight at Heathrow’s Terminal 5 yesterday.
You might recall the disaster of Terminal 5 when it opened in March: [...]
By neville on Jul 22, 2008 in Advertising, Business, Communication, Marketing, Public Relations, Reputation, Social Media, Software | 7 Comments
I haven’t seen it yet, but ZDNet’s Ed Bott has - the above teaser image on Microsoft’s home page that, when you click on it, takes you to a section on the website called Windows Vista: Look how far we’ve come.
I’ve been using Vista in one edition or another since April 2007 and did [...]
By neville on Jul 14, 2008 in Gadgets, Marketing, Reputation, Society, Technology | 3 Comments
It’s been hard to avoid reading about the new 3G iPhone, launched around the world on Friday.
Much of what I’ve seen has been about the frustrations and disappointments with Apple’s activation system, resulting in hundreds if not thousands of consumers unable to use their iPhones yet.
Why do people put up with this?
Hell is worth [...]