Professional Development

Sentiment analysis and the challenges of content overload

February 26, 2013 16 Comments

Last week, Socialbakers came to town with the London stop on their Socialbakers World Tour. The social media analytics company invited me to the London event to hear from CEO Jan Rezab presenting analysis on brand behaviours on Facebook, including the top brands and their ‘returns on engagement’; and introducing new product features in Socialbakers’ [...]

Filed Under: Business, Communication, Events, Innovation, Marketing, Professional Development, Social Media, Software, Technology, Trends, Web Tagged With: #SBWorldTour, Socialbakers

It’s a matter of respect, IABC

February 3, 2013

For the past few months, a growing discussion has been going on in the LinkedIn group of IABC, the International Association of Business Communicators. It’s a conversation that has brought to the surface a wide range of passionate commentary and opinion among some IABC members regarding how the organization communicates with the members on certain [...]

Filed Under: Business, Communication, Experiences, IABC, Leadership, Professional Development, Public Relations, Reputation

Closing the gap between social media use and usefulness

February 1, 2013

A survey published this week by The Wall Street Journal shows some interesting findings about social networking tools, small businesses and how the owners of those businesses perceive the value of social media. While the survey was carried out among US businesses, I think the findings have validity for UK businesses too. See what you [...]

Filed Under: Business, Communication, Marketing, Professional Development, Social Media, Social Networks, Web, Workplace

Underpinning how social you want your PR

January 27, 2013

It was great to see tweets like this one from Lisa Pool as we concluded “How social do you want your PR?” at the headquarters of the Chartered Institute of Public Relations (CIPR) in London on January 24. The title of the evening meeting – one in the CIPR’s Social Summer series of conversation and [...]

Filed Under: Business, Communication, Ethics, Events, Leadership, Presentations, Professional Development, Public Relations, Reputation, Social Media, Web, Workplace Tagged With: CIPR

Here’s what I do

January 13, 2013

Every now and again, I meet someone who knows a bit about me from reading my blog or following me on Twitter – but still asks “So what is it you do?” Even though I’ve been writing this particular blog since 2006 and have wording on it that talks about what I do, it’s really [...]

Filed Under: Business, Communication, Personal Development, Professional Development

Leadership is about conversations

December 30, 2012

I came upon a blog post this weekend that addressed its subject matter in a way that I found breath-taking both in its simplicity and in its clarity. 5 Qualities that Make a Good Leader in the Social Media Age by Brian Verhoeven looks at leadership innovation as discussed in the book Humanize published last [...]

Filed Under: Business, Communication, Employee Communication, Leadership, Professional Development, Public Relations, Social Business, Social Media, Workplace

Blogging ten years ago

December 13, 2012

Ten years ago today, on December 13, 2002, I wrote and published my first blog post. Nothing especially inspiring, earth-moving or even awesome in what I said, just a brief note to announce my entry into the embryonic blogosphere: Dec 13, 2002 — Finally joing [sic] the thousands who already publish blogs. This blog will [...]