Redefining today’s communicator in Norway


When I look at the landscape of the communication profession around Europe, I see similar issues that concern communicators, most notably how strategic are communicators (and the profession itself), abiding by codes of conduct and practicing ethical behaviour, and being professional. It’s a topic in the front of my mind as I finalise plans for […]

Courage and the future of communication


It’s interesting how the word ‘courage‘ crops up a great deal when I talk about communication. I frequently use it when considering what I believe communicators must do in organizations – the ones they work in or those of their clients – when trying to persuade others to a particular course of action, or persuade […]

A day of value and insight at #smwSMILE


Last night, I was reviewing the videos, photos and blog posts written about Simply SMILE, the one-day conference focused on internal communication and social media that took place on September 23, 2013. It was part of Social Media Week London, with the hashtag #smwSMILE. It all reminded me what a valuable, useful and enjoyable event […]

The Age of Context comes to London in October


If you’re a follower of trends in technologies and people’s behaviours – and that mashup between the two – an event in London next month will be of interest to you. On October 28, Robert Scoble and Shel Israel will be in London as guests of the Chartered Institute of Public Relations (CIPR) and their […]

Should PowerPoint be banned from meetings?


If you’ve suffered through meetings where colleagues use PowerPoint decks as their autocues for droning ‘presentations,’ you’ll love this development at two leading companies that could be a model for others to emulate. Author and communicator Eric Bergman reports that two CEOs – Jeff Bezos at Amazon and Jeff Weiner at LinkedIn – have eliminated […]

Courage is what it takes


This month, I’ve led ‘thinking meetings’ at three different organizations as part of processes to help communicators and others understand the evolving nature of the business landscape in which the people in each of those organizations dwell. We’ve considered trends that matter and the essential steps individuals must take to best prepare their businesses for […]

FIR Speakers and Speeches: Brian Solis at The B2B Huddle in London


On July 12, 2013, Brian Solis spoke at a B2B Huddle event in London. Brian is widely regarded as one of the most credible and compelling speakers on topics and themes related to business disruption, transformation, and change. He’s the author of three best-selling business books and co-author of two others. His latest book – […]

Brian Solis, new marketing, and the four moments of truth


In a new world of marketing, strategists are seeking answers about technology, direction, and best practices. Brian Solis believes that in doing so, we are already on the wrong path. It’s not about social media nor is it about B2B vs B2C. Brian believes that it comes back to basics. Who are we trying to […]

Experience innovation


When Jaguar Cars launched the F-Type sports car, the 13-minute video made by Ridley Scott’s company in April for the US market captured my imagination in one area especially – the sound of the car’s exhaust. Added to the high-definition video and audio in the overall story, that sound contributed to an enriched and memorable […]