NevilleHobson.com

Everyone has tales of their customer service experiences, good and bad.
You tend to hear more about bad experiences than good, it seems to me. Not surprising, I suppose, as when something goes wrong, you want to tell everyone about it. And a blog is a pretty good way of doing that.
With everything so inter-connected [...]

My main desktop PC is a Dell XPS Gen5. Runs Windows Vista Ultimate, installed last April. Great computer except for peculiar behaviour when everything on screen freezes up, which happens when… well, just about any time.
Tried to figure it out myself. No luck. Spent hours googling and searching on the Dell Forums. Still no luck.
Even [...]

I was thinking about who I would follow to see what’s going on at Macworld 2008 in San Francisco as the world awaits The Word from Steve on what Apple will be delivering.
Maybe what’s in his leaked keynote address, or not. That will be known imminently.
So very unfortunate timing to see, at 5:20pm, that Twitter [...]

If you’re interested in using video in your communication plans but don’t really know where to start - what equipment to get or what software you’ll need - three excellent articles published today on Journalism.co.uk will give you some clear pointers.
Written by Andy Dickinson, who teaches digital and online journalism and is course leader [...]

As any podcaster knows, the barriers to entry for starting a podcast are very low.
As I often like to describe it, all you need to get going are five things:

A computer
A microphone
Free recording and editing software
Somewhere to store and share the audio files
Some imagination

That will get you started.
As you get going, you may want to [...]

I’ve had a really superb mobile phone for the past three months - a Nokia N95 8GB, the latest generation of a phone that packs 8 gigs of internal flash storage space, has wifi, GPS and more bells and whistles than I could have wished for.
I got my N95 almost by chance. One day [...]

Does Second Life now officially support Windows Vista?
According to the Second Life wiki, the answer is no.
The wiki page in question, last updated on October 2, still says Vista is not supported:
[...] Officially at this time (2007-08-27), not yet [...]

Second Life actually works fine running on Vista. That’s my experience, and that of many [...]

Some further thoughts on my ongoing Skypephone experience.
As I mentioned before, I love its slimness, it’s light weight, it’s appearance. It sits comfortably in my trouser pocket most of the time. It goes with me wherever I go.
Which is great except that I can hardly use it because 3’s 3G network footprint where I [...]

The iPhone came to Europe last night. If you’re in Germany or the UK, you can now get hold of one over here.
If you do have an iPhone, no doubt you’ll be spending a lot of time this weekend playing with it and discovering it’s features.
You might be going online with it, and your [...]

Since mobile operator 3 launched the Skypephone in the UK last Tuesday, I’ve had a pair of them to play with.
Quite a few thoughts to share. First, though, a quick overview of the Skypephone.
The photo here of the black Skypephone - there are two others, in white with blue or pink edging - doesn’t [...]