Bingo!

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+McKinsey & Company has a good assessment of social media in their quarterly journal article “Demystifying social media.” The chart you see here shows a visual representation of key points in the article. It’s good and something I would guess will make its way into the PowerPoint decks of anyone doing a presentation to the [...]

Engagement methodology evolved

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You hear often about mainstream media publishers designing a digital version of a print publication for mobile devices such as the iPad. Turn that idea the other way around – via PaidContent UK, here’s what Hearst UK is doing with the relaunch of their quarterly Good Ideas magazine: “[...] Good Ideas has been especially designed [...]

The value of free internet

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One of the feaures of travel these days is the (usually-met) expectation of high internet charges in your hotel. It’s common in Europe, for instance, for hotels to charge eye-watering rates to let you get online: charges of £20 or equivalent per day aren’t unusual. Some hotels include internet costs in their room rates, treating [...]

How to hack an RSS feed from a Twitter hashtag

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If you moderate or participate in tweet chats, you know how frantic they can be. In a lively discussion, you can get a constant firehose of tweets pouring at you over the course of the chat, often an hour or so. Capturing the full flood of Twitter chat is no easy task. There are workarounds [...]

Big Google disruption

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+The Next Web reports that Google is planning to launch a commenting system to rival that of Facebook’s. [...] The Google comment system … will have deep links to Google’s network of services and websites, indexing comments in Google Search, and most significantly, the system will be available for use on third party sites. [...] [...]

Who do you think “owns social”?

Next week, I’m moderating a panel discussion at The Social Customer conference in London on this very topic. Some smart people will be on that panel: Katy Howell (Managing Director, Immediate Future); Nick Sharples (Corporate Communications Consultant), Martin Hill-Wilson (Brainfood Consulting), Aaron Stewart (Product Marketing Manager, KANA Software) From the event description: In most organisations, [...]

The Economist is asking how readers like to read the publication

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I’m a subscriber and +The Economist is the only publication where I get the print version each week and also read it digitally: online on the website, via the Android app on any of my mobile devices, and listening to the audio version (usually in the car) Each of those consumption methods depend on many [...]

The bottom line on business morality, at Goldman Sachs or wherever

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The New York Times publishes an extraordinary op-ed today – the text of a resignation letter by Greg Smith, a Goldman Sachs executive director and head of the firm’s United States equity derivatives business in Europe, the Middle East and Africa. It’s a sobering read that describes a morally-bankrupt organization and may well be definitive [...]

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