Is your Facebook profile enough to prove your ID?

One thing synonymous with air travel is declaring your identity, usually in the form of a passport or citizen ID card, depending on the country and other factors. In some countries, you can manage just fine with a driving license (a de facto ID document in many places), residency permit for foreigners, or a multitude […]

Don’t ignore social voices, Knight Frank #LostMyGiggle

It’s always very interesting seeing how the mixture of empowered social communication, Twitter and a hashtag can totally disrupt traditional communication and command and control behaviours. We’ve seen this during the past week in two specific examples – the negative hashtag hijacking experience for British Gas (#AskBG), and the positive organization/consumer enlightenment experience for the […]

Filters and trust

As we get exposed to more and more information online, two elements assume great importance – filtering in the things we want to see; and verifying those things so we trust our filtered-in information along with the purveyors of it. The former is easier done than the latter: there are apps, algorithms and all manner […]

Too much FUD and too little facts about fracking

If there’s one major issue of significant public interest today that’s shrouded in fear, uncertainty and doubt, it’s fracking. If you believe the supporters of this mining process to extract natural gas and petroleum deposits from shale rock – formally known as “hydraulic fracturing” – it could be the salvation of our energy needs for […]