Friction-free donating with SnapDonate

SnapDonate

Sometimes you see an app for mobile devices that’s simply brilliant in the idea and concept of it.

Such is the case with SnapDonate, a new app for Android devices that lets you make a snap decision, ‘snap’ the charity, and donate there and then – I guess that’s how they came up with the name – right from your smartphone or tablet.

Here’s how it works:

  1. Load the app and point your phone’s camera at a charity logo wherever you see one.
  2. The app will automatically recognize it if it’s one of the nearly 70 it currently can (and you can find more with the app’s search tool).
  3. Select an amount to donate, starting from the minimum of £2 (about €2.50, $3.20).
  4. Add a message, your name and an email address if you want a receipt (all optional), or connect with your Facebook account.
  5. Hit the send button and your donation will be on its way to the charity of your choice via JustGiving, the world’s top platform for online fund-raising. (You can also save your intent for later – handy if there’s no network connection where you are at that moment.)

I tried it – installed the app on my Galaxy S4 and went through the procedure that really is simple and fast.

SnapDonateSnapDonate

SnapDonateSnapDonate

There’s no doubt that, from capturing a charity’s logo where you see it – in my example, Macmillan Cancer Support from the logo on their website – you can complete and send a donation in less than a minute.

I did encounter some flaky behaviour using the app, though – it crashed whenever I took one of the screenshots – and it didn’t actually get me to the completion point: sending the donation. I sent in crash reports each time. I see the app on Google Play is version 1.0.0 and requires Android version 2.3.3 or later (my S4 runs 4.4.2) so hopefully things will be fixed in the next update soon – reinforcing the wisdom, perhaps, of waiting for version 1.0.1 of anything. Note that a version for iPhones is coming soon.

Still, the idea is excellent even if the execution is a bit flawed at the moment in my experience.

I like the idea a lot, especially for situations such as when I come across a charity volunteer collecting outside the supermarket or in the High Street, and I don’t have actual cash on me. It always sounds pretty lame when you say, “Sorry, I don’t have any cash.” If the collector sports a big logo, I can snap it and donate cashlessly there and then or save for later.

With Christmas fast approaching, the pressure on everyone to support causes with donations will be mounting. While no one can support everyone, SnapDonate will certainly make choosing a favoured charity simpler and actual giving easier while you’re on the go.

(Via TNW)

Get up to speed on social business at the Enterprise 2.0 Summit London

OUTATIME

If you want to know what’s happening in social business in the UK, an event in London next month is right up your street.

Organized by my friend David Terrar, the Enterprise 2.0 Summit London on November 26 is a conference on driving business value with digital and social transformation, co-produced by Kongress Media and Agile Elephant.

Speakers and contributors include some of the UK’s leading social business influencers – Andrew Grill (who’s staked his career on the growth of social business), Anne McCrossan, Benjamin Ellis, Euan Semple and Lee Bryant, to name but a few – along with European case studies from Barclays, Shell, Deutsche Bank, Euroclear, Sanofi Pasteur and CEMEX.

So if you want to get up to speed on topics such as:

  • Key drivers for the adoption of social technologies in large organizations
  • Aligning social ideas with organization structure and management culture
  • Key factors for the engagement of remote staff
  • Success factors for leveraging social adoption and business transformation
  • Discussion about the structure and building blocks for the future of organizations
  • Success factors for enabling internal connections and sharing of insights

…then the Enterprise 2.0 Summit London is for you.

The venue is the attractive Carlton House Terrace facilities of the British Academy, in between Buckingham Palace and Trafalgar Square in the heart of London.

I’ll be there, too, to listen and learn. And a definite highlight of the event will be live blogging and cartoons by Adam Tinworth and Matthew Buck respectively.

So why not sign up and come to this one-day event to listen and learn, too? (There’s also a pre-conference workshop on November 25.) See you on November 26!

Bonus links:

Meet up with Shel Holtz on his UK trip

Shel HoltzIf you’re a listener to the FIR podcast – specifically, The Hobson and Holtz Report – you’ll know Shel Holtz  as my co-presenter in our weekly show that we began in 2005.

In January 2015, we will celebrate ten years of doing this together.

I’ve known Shel for more than 20 years and, given our physical locations eight hours apart – he’s in California, USA, and I’m in the UK – we don’t get to physically meet up that frequently. In fact, the last time we did was in Amsterdam in 2012; before that, in 2009 when I was in California.

So I’m thrilled that Shel and his wife Michele will be in London later this month and we’ll meet up, and we’ll record one of our weekly shows face to face for a change rather than down the line, as it were, of a Skype call.

You may also know Shel as one of the world’s most renowned corporate communicators and a regular, top-rated conference speaker. He is an accredited member of IABC and an IABC Fellow. His extensive experience embraces strategic corporate and employee communications, corporate public relations, crisis communications, media relations, financial communications, marketing communications, change communications, and compensation and benefit communications.

He is immersed in digital and social communication and also speaks frequently on topics surrounding the application of online technology to strategic organizational communication. (Full bio.)

However you might know Shel, if you want to meet up with him on his UK visit this month, there are at least three opportunities where you can do this:

  • At “Beyond likes and follows: weaving social media into a results-oriented communication strategy,” a two-day workshop in London on October 28-29 organized by the International School of Communication at which Shel will be teaching participants how to apply today’s social media tools and tactics to real-world business challenges and opportunities. This is the primary reason for Shel’s UK visit.
  • At “The keys to digital, social media and content marketing success” in Bath on Monday October 27 where Shel will be the guest speaker at this networking event organized by South West Corporate Communicators and the IABC UK Chapter. SWCC is a terrific LinkedIn group for communicators in southwest England; I’ve spoken at one of their networking events before.
  • Join Shel and I, plus our wives, for an informal “FIR dinner” on Wednesday October 30 in London, actual venue to be decided and booked. The restaurant or pub will be in west London, probably in the Kensington/South Kensington area close to a tube station, leaning towards the £ to ££ price range (so not £££+). We’re thinking of a table of up to 20 depending on how many say they’d like to come, each of us paying our own way. If you would like to come, even without knowing precisely where yet, please leave a (non-binding) comment to this post indicating your wish, or in the FIR Podcasting Community on Google+. We’d be looking at getting together at 7pm.

As Shel would undoubtedly say, hope to see you later this month!

A chat about wearable tech and more

Media Bullseye RoundtableI was honoured to be guest co-host on the Media Bullseye Roundtable podcast this week with Chip Griffin, the founder and CEO of CustomScoop, and the Roundtable’s prime host.

The Media Bullseye Roundtable is a weekly roundtable discussion hosted by Chip and a different guest co-host in each episode, exploring three topical communication-related issues.

In this week’s episode, we spent 30 minutes discussing three terrific topics:

  1. The impact of wearable technology on communicators (a topic I’m very focused on these days, especially in what I see as too much complacency over the lack of clear understanding about wearable tech in the workplace).
  2. The role of social media in international political movements, sparked by an article about recent protests in Hong Kong.
  3. The ways in which communicators have tried to monetize content beyond simply being a marketing tool, inspired by a post on Spin Sucks by Gini Dietrich.

You might enjoy hearing or reading what we discussed that may prompt some thoughts of your own that you can share as part of continuing the conversation.

Listen to the podcast right here:

Chip has also published a transcript so you can read rather than listen if you prefer.

I’ve known Chip for almost a decade since CustomScoop became involved as a sponsor in 2005 of For Immediate Release: The Hobson and Holtz Report podcast that Shel Holtz and I present each week. (CustomScoop offers FIR listeners a free trial of its news and social media monitoring service.)

A few months ago, we were delighted to welcome the Roundtable into the FIR Podcast Network. And Chip started another podcast this month – Chats with Chip – that is the latest network show.

Enjoy the show(s)!

  • If you’d like to contribute comments to this discussion – or about any other topic in FIR Podcast Network content – a good place is the FIR Podcast Community on Google+.

How to get a result with Twitter when email would fail

Against the flow

It started with one tweet.

I bet you get requests like this from PR folk, too. To be frank, I rarely reply any longer as 1) a quick look at my website (the address of which is in my Twitter profile) will easily reveal an email address; and 2) the outcome in my experience from an email pitch that starts like this on Twitter is not usually a worthwhile one.

But there was something about Becky’s request that made me reply, even if a little differently to what she might have expected.

I liked Becky’s engaging, repartee response.

That got a response for Becky.

And a result.

I guarantee you that result would have been unlikely if this conversation had been conducted via email. And it was a conversation, conducted within a space of about an hour, not simply an exchange of email messages that may well have spread over some days.

My advice to PRs when you’re thinking of pitching on Twitter: think outside the box, like Becky.

Related post:

The Apple iOS debacle and PR consequences

iOS 8.0.1 downloading

Whether you’re an iPhone user or not, you can’t have missed the headlines in recent days reporting on the fiasco resulting from Apple’s botched operating system update 8.0.1 for iPhones and iPads, released on September 24.

For the first time in some years, I have an iPhone courtesy of Arena Media, mobile operator Three UK‘s media agency, who sent me an iPhone 6 for review (that review is coming soon) which arrived on the 24th – the day of the 8.0.1 software update.

And so I did: allowed the iPhone to install the update. And, as you do, I tweeted that.

In pretty short order, I started getting tweets from Twitter friends about the problems with the update.

Sure enough, the iPhone 6 had lost its ability to make or receive phone calls and text messages, the problem at the heart of the matter, one that seemed to  affect only the two newest iPhones, the 6 and 6 Plus.

So for the past 36 hours or so, along with thousands of other iPhone 6 users, I’ve had a smartphone with no ability to use it as a phone. Luckily, in my case, it isn’t my primary phone and it otherwise functioned just fine including connectivity via wifi. And so I was able to kick its tyres, as it were, during the Simply SMiLE conference in London yesterday, using many of its features.

And what about fixing the botched update? How hard was Apple on the case?

I imagine this was being treated with the utmost importance by Apple. I visualized their engineers working round the clock to get a fix done in the shortest time possible.  And I guess the shortest time possible was the 36 hours or so from 8.0.1 to the 8.0.2 fix that I saw appear in my iPhone 6 early this morning UK time.

ios802update

iOS 8.0.2 Learn More

And once the installation reached a successful completion, the iPhone 6 had its cellular capability restored and the fixes mentioned in the ‘Learn More’ text applied.

iOS 8.0.2 up to date

And all’s well that ends well, right? Everyone will breathe a sigh of relief. No doubt by this time next week, all this will be just a bad memory, a little one at that (although #BendGate is still ‘an issue’).

And what of Apple the company, one that is the maker of probably the most desirable tech gadgets on the mass market today? Has something gone a bit wrong there where we’ve seen a succession of missteps in recent months: the current issues with the iOS fiasco, for example, and celebrity nude pics in the iCloud a month or so ago?

I expect Apple will continue to feature high up in lists of the world’s best brands. I imagine the rosy glow of success will continue to embrace the company once more news and information emerge about Apple Watch and its launch next year.

So events such as I’ve mentioned may be just a blip on the PR radar to Apple, ones relatively easy to consider and address purely as issues to manage.

Yet I think such events have tarnished Apple’s reputation somewhat. The share price has fallen. The gloss has dimmed a bit on a company which has often in the past said that they make technology that just works.

Not this time, Mr Cook!

Apple share price

I believe there is a cumulative effect over time where things like this add up to a negative sum when it comes to trust and reputation. And, eventually, that will impact you, your products and services and your market position. Not to mention shareholder value.

Not a good place to be, Apple.