The Hobson and Holtz Report – Podcast #777: October 13, 2014

FIRShel was in New York to record this episode, now in Warsaw, Poland, with Copenhagen, Denmark, his next stop next week; FIR dinner planned for Wed Oct 29 when Shel’s in London that week; Neville recorded a podcast with Barb Gibson’s class of Millennials at Syracuse University London campus, coming soon;

Quick News: Online social media usage at its highest when business activity is at its lowest says new research, study says teens are abandoning Facebook (again), comedy club in Spain charges per laugh with facial recognition technology, SnapChat breach shouldn’t deter marketers; Ragan promo;

News That Fits: The Millennial you’re targeting probably doesn’t exist; Michael Netzley’s Asia Report: do Western media exhibit a bias toward China?; journalism’s biggest competitors are things that don’t even look like journalism; the Media Monitoring Minute with CustomScoop; listener comments in audio and in the FIR Podcast Community on Google+; linear measurement doesn’t work in social media; Dan York’s Tech Report: Dan’s heading to ICANN 51 this week in Los Angeles, Google+ polls, developments in Ello; Igloo Software promo; last week on the FIR Podcast Network; most of the purchase decisions in B2B happens before contact with your company;

Music from Chris Nelson; and more.

Listen Now:

Get FIR:

Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir; Igloo Software, providers of an intranet you’ll actually like, delivered securely with our cloud platform: learn more at www.igloosoftware.com/fir.

For Immediate Release: The Hobson and Holtz Report for October 13, 2014: A 99-minute podcast recorded live from New York, New York, USA, and Wokingham, Berkshire, England.

Links to websites, blog posts and other content we discuss in the show are posted as Delicious bookmarks to facilitate your connection with the discussions and sharing of that content.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

So, until Monday October 20…

(Cross-posted from For Immediate Release, Shel’s and my podcast blog.)

iPhone 6 review: Is this the most desirable smartphone in the world?

iPhone 6I don’t think many people would disagree that Apple creates some of the most beautifully-made products in their range of mobile devices.

None currently is more desirable than the iPhone, a smartphone that is held in high esteem by the millions of people around the world who have used one or more of the evolving models since the first-generation device was launched in 2007.

The iPhone and Apple’s iOS operating system, together with smartphones running Google’s Android operating system, collectively accounted for over 96 percent of global smartphone shipments in August 2014, according to IDC, a market intelligence firm. Such a metric has been so for a significant period of time. Windows Phone, Blackberry and others are mere blips by comparison.

It’s an impressive market position for iOS and Android devices.

What’s probably more impressive to note is that smartphones that run iOS – ie, iPhones – are made only by one manufacturer: Apple. On the other hand, Android-powered smartphones – think of dominant player Samsung’s Galaxy range, for instance – are made by ten different companies.

Such light analysis of the smartphone market and where the iPhone sits in it runs through my mind when thinking of the latest generation of the iPhone launched in early September – the iPhone 6.

I was fortunate to be able to examine an iPhone 6 up close up a few weeks ago for this review thanks to mobile operator Three UK.

In the few days I had to get to know the iPhone 6 – it arrived on the day when the fiasco of Apple’s iOS 8.0.1 upgrade began – I focused mostly on the device itself rather than the apps you can run on it. As an ex-iPhone user (I was a firm iPhone fanboy with an iPhone 3G many years ago) and now a firm Android user with my current Galaxy S4, I was interested in what this latest generation of iPhone looked like and how it performed, and how it compared to my own experiences with my Galaxy S4.

In a nutshell, these are key specs that most people might ask about when considering an iPhone 6:

  • Overall size: 138.1mm high x 67mm wide x 6.9 mm thick (5.44 x 2.64 x 0.27 inches).
  • Display: 4.7 inches (diagonal) Retina HD display, 750 x 1334 pixels – bigger than any previous iPhone model.
  • Processor: A8 chip with 64-bit architecture, plus M8 motion coprocessor.
  • Internal memory: 16Gb (the model I reviewed); other capacities: 64Gb, 128Gb.
  • External memory: None (and no capability for any, eg, SD cards), in common with all Apple mobile devices.
  • Cameras: 2 – primary (rear) 8 megapixels; FaceTime (front) 1.2 megapixels.
  • Video: 1080p HD video recording (30 fps or 60 fps), Slo-mo video (120 fps or 240 fps), time-lapse video.
  • Cellular and wireless connectivity: 3G, LTE 4G (depending on model and plan with mobile operator); 802.11a/b/g/n/ac wifi, Bluetooth 4.0, NFC.
  • Battery: 14 hours talktime on 3G; 10 hours online (internet) use; up to 10 days (150 hours) standby time.
  • Sensors include: Touch ID for optional secure sign-in to the device and to your Apple account using your fingerprint (first introduced in 2013 with the iPhone 5S).
  • SIM card type: Nano-SIM. iPhone 6 is not compatible with micro-SIMs and other card types used in iPhone models earlier than the iPhone 5S.
  • Colours: Space Grey (the colour of my review unit), silver and gold.

Would my getting to know the iPhone 6 in a short space of time make me desire one?

Here’s a concise overview of my impressions of the iPhone 6 with photos, and with my conclusions at the end.

[Read more...]

Meet up with Shel Holtz on his UK trip

Shel HoltzIf you’re a listener to the FIR podcast – specifically, The Hobson and Holtz Report – you’ll know Shel Holtz  as my co-presenter in our weekly show that we began in 2005.

In January 2015, we will celebrate ten years of doing this together.

I’ve known Shel for more than 20 years and, given our physical locations eight hours apart – he’s in California, USA, and I’m in the UK – we don’t get to physically meet up that frequently. In fact, the last time we did was in Amsterdam in 2012; before that, in 2009 when I was in California.

So I’m thrilled that Shel and his wife Michele will be in London later this month and we’ll meet up, and we’ll record one of our weekly shows face to face for a change rather than down the line, as it were, of a Skype call.

You may also know Shel as one of the world’s most renowned corporate communicators and a regular, top-rated conference speaker. He is an accredited member of IABC and an IABC Fellow. His extensive experience embraces strategic corporate and employee communications, corporate public relations, crisis communications, media relations, financial communications, marketing communications, change communications, and compensation and benefit communications.

He is immersed in digital and social communication and also speaks frequently on topics surrounding the application of online technology to strategic organizational communication. (Full bio.)

However you might know Shel, if you want to meet up with him on his UK visit this month, there are at least three opportunities where you can do this:

  • At “Beyond likes and follows: weaving social media into a results-oriented communication strategy,” a two-day workshop in London on October 28-29 organized by the International School of Communication at which Shel will be teaching participants how to apply today’s social media tools and tactics to real-world business challenges and opportunities. This is the primary reason for Shel’s UK visit.
  • At “The keys to digital, social media and content marketing success” in Bath on Monday October 27 where Shel will be the guest speaker at this networking event organized by South West Corporate Communicators and the IABC UK Chapter. SWCC is a terrific LinkedIn group for communicators in southwest England; I’ve spoken at one of their networking events before.
  • Join Shel and I, plus our wives, for an informal “FIR dinner” on Wednesday October 30 in London, actual venue to be decided and booked. The restaurant or pub will be in west London, probably in the Kensington/South Kensington area close to a tube station, leaning towards the £ to ££ price range (so not £££+). We’re thinking of a table of up to 20 depending on how many say they’d like to come, each of us paying our own way. If you would like to come, even without knowing precisely where yet, please leave a (non-binding) comment to this post indicating your wish, or in the FIR Podcasting Community on Google+. We’d be looking at getting together at 7pm.

As Shel would undoubtedly say, hope to see you later this month!

A chat about wearable tech and more

Media Bullseye RoundtableI was honoured to be guest co-host on the Media Bullseye Roundtable podcast this week with Chip Griffin, the founder and CEO of CustomScoop, and the Roundtable’s prime host.

The Media Bullseye Roundtable is a weekly roundtable discussion hosted by Chip and a different guest co-host in each episode, exploring three topical communication-related issues.

In this week’s episode, we spent 30 minutes discussing three terrific topics:

  1. The impact of wearable technology on communicators (a topic I’m very focused on these days, especially in what I see as too much complacency over the lack of clear understanding about wearable tech in the workplace).
  2. The role of social media in international political movements, sparked by an article about recent protests in Hong Kong.
  3. The ways in which communicators have tried to monetize content beyond simply being a marketing tool, inspired by a post on Spin Sucks by Gini Dietrich.

You might enjoy hearing or reading what we discussed that may prompt some thoughts of your own that you can share as part of continuing the conversation.

Listen to the podcast right here:

Chip has also published a transcript so you can read rather than listen if you prefer.

I’ve known Chip for almost a decade since CustomScoop became involved as a sponsor in 2005 of For Immediate Release: The Hobson and Holtz Report podcast that Shel Holtz and I present each week. (CustomScoop offers FIR listeners a free trial of its news and social media monitoring service.)

A few months ago, we were delighted to welcome the Roundtable into the FIR Podcast Network. And Chip started another podcast this month – Chats with Chip – that is the latest network show.

Enjoy the show(s)!

  • If you’d like to contribute comments to this discussion – or about any other topic in FIR Podcast Network content – a good place is the FIR Podcast Community on Google+.

FIR Interview: Roger Bolton and Matt Gonring on Authentic Advocacy

Authentic Advocacy

Gauging the latest developments in stakeholder engagement theory and practice – and understanding their implications for those leading, managing and advising the communications function – is a primary goal of Authentic Advocacy, the latest research report from the Arthur W. Page Society.

Authentic Advocacy offers an in-depth look at how stakeholder engagement strategies are evolving and how Chief Communication Officers can best undertake them within their enterprise. It includes compelling findings about the nature of stakeholder engagement in today’s environment, learned through interviews conducted with CCOs at five leading companies – Cargill, Chevron, Lundbeck, Southwest Airlines and USAA. The report offers seven action steps for CCOs to consider when devising their approach to building and maintaining these critical stakeholder relationships.

In this FIR interview, co-hosts Neville Hobson and Shel Holtz discuss the Authentic Advocacy report with Arthur W. Page Society president, Roger Bolton, and Matt Gonring, co-chair of Page’s Stakeholder Engagement Workstream, and consider some of the challenges and opportunities the report highlights for CCOs, and the transformation required in the way companies operate and engage with their stakeholders.

Listen Now:

Get this podcast:

About our Conversation Partners

Roger BoltonRoger Bolton is the president of the Arthur W. Page Society, the premier professional association for senior corporate communications executives. Members include the chief communications officers of the world’s major corporations, the CEOs of the most influential public relations agencies and leading academics from select business and communications schools.

Previously, he served as senior vice president of communications at Aetna, a $35 billion provider of health care benefits, with responsibility for all internal and external communications, advertising, brand management and corporate public involvement. Before Aetna, Bolton was IBM’s director of corporate media relations and director of communications for the IBM server and software groups.

Prior to his business career, Bolton served as assistant secretary of the Treasury for public affairs under President George H.W. Bush, assistant US trade representative for public affairs in the Executive Office of the President under President Reagan, and special assistant to President Reagan in the White House, with responsibility for the president’s relations with business and labor. He is a recipient of the US Treasury Distinguished Service Award.

Matt GonringAs a seasoned corporate executive, Matthew Gonring has a proven record of accomplishments derived from more than 35 years of experience building and leading marketing and corporate communications teams in manufacturing, consumer goods, professional/financial services, healthcare and airlines.

Matt most recently served as VP Corporate Communications with Jackson National Life, a $25 billion leader in financial services and the largest underwriter of variable annuities in the US. Prior to that he served as Vice President and Chief Communications Officer for Pactiv Corporation, a $3.4 billion leader in the consumer and foodservice packaging markets. Late in 2010, the company was acquired by Reynolds Group Holdings Limited, and Matt joined Jackson.

Matt holds a Masters degree in Public Relations from the School of Business, American University in Washington, DC, and Bachelor of Science degree in Communications and Political Science from the University of Wisconsin/Stevens Point. He is a member of the Graduate Faculty, Integrated Marketing Communications Program, at Northwestern University’s Medill School of Journalism and currently serves on the graduate faculty at George Washington University. He currently is on the Board of Directors of the Arthur W. Page Society, and Chairman Emeritus of the Institute for Public Relations.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

Check the FIR website for information about other FIR podcasts. To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed.

This FIR Interview is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years. Information: www.ragan.com.

Podsafe music – On A Podcast Instrumental Mix (MP3, 5Mb) by Cruisebox.

(Cross-posted from For Immediate Release, Shel’s and my podcast blog.)

The Hobson and Holtz Report – Podcast #776: October 6, 2014

FIRPlans for FIR in October with Shel on the road for the whole month;

Quick News: Facebook to address real-name issue after meeting with Transgender Law Center, Windows (10) Technical preview released, employees with work friends have more commitment to their employers, Dubai detectives to get Google Glass to fight crime; Ragan promo;

News That Fits: Wearable technology and implications for the future workplace; Dan York’s Tech Report: FIR On Technology #2 coming soon, RIP Orkut, reflections on Ello; is it time for your organization to be on Snapchat?; the Media Monitoring Minute with CustomScoop; listener comments in audio and from the FIR Podcast Community on Google+; Igloo Software promo; brace yourself for the corporate journalism wave; the past week on the FIR Podcast Network;

Music from Tasherra Project; and more.

Listen Now:

Get FIR:

Messages from our sponsors: FIR is brought to you with Lawrence Ragan Communications, serving communicators worldwide for 35 years, www.ragan.com; Save time with the CustomScoop online clipping service: sign up for your free two-week trial, at www.customscoop.com/fir; Igloo Software, providers of an intranet you’ll actually like, delivered securely with our cloud platform: learn more at www.igloosoftware.com/fir.

For Immediate Release: The Hobson and Holtz Report for October 6, 2014: An 86-minute podcast recorded live from Wokingham, Berkshire, England, and Concord, California, USA.

Links to websites, blog posts and other content we discuss in the show are posted as Delicious bookmarks to facilitate your connection with the discussions and sharing of that content.

FIR Community on Google+Share your comments or questions about this podcast, or suggestions for future podcasts, in the online FIR Podcast Community on Google+.

You can also send us instant voicemail via SpeakPipe, right from the FIR website. Or, call the Comment Line at +1 415 895 2971 (North America), +44 20 3239 9082 (Europe), or Skype: fircomments. You can tweet us: @FIRpodcast. And you can email us at fircomments@gmail.com. If you wish, you can email your comments, questions and suggestions as MP3 file attachments (max. 3 minutes / 5Mb attachment, please!). We’ll be happy to see how we can include your audio contribution in a show.

To receive all podcasts in the FIR Podcast Network, subscribe to the “everything” RSS feed. To stay informed about occasional FIR events (eg, FIR Live), sign up for FIR Update email news.

So, until Monday October 13…

(Cross-posted from For Immediate Release, Shel’s and my podcast blog.)